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Insights & Solutions

Interview
February 2017 Interview

Learn about: why the needs of older people are often overlooked, how universal design can support people as they age, how universal design also benefits people of varying abilities and generations, and the need for designers to think about functionality in new and existing spaces.

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Interview
August 2015 Interview

Learn about: how communication plays a vital role in nurses’ daily responsibilities, which evidence-based design features support effective communication efforts and why improving communication can lead to best outcomes and impact a facility’s bottom line. 

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Interview
January 2016 Interview

Learn about: what patients really judge when evaluating a facility’s cleanliness, why patient perceptions of cleanliness directly impact reimbursements, and ways hospitals can improve patients’ views of cleanliness, quality, and safety. 

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Interview
January 2015 Interview

Learn about: the importance of articulating  investment decisions in the context of a return on investment, the Center for Medicaid and Medicare Services' pay-for-performance targets and opportunities to improve facilities as a result of the 2010 Patient Protection and Affordable Care Act.

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Interview
March 2015 Interview

Learn about: how patient rooms can flex to meet treatment requirements and increase capacity, why caregivers must work side by side with architects and designers and how a redesign of processes and staff work habits allows for an increase in efficiency.

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Interview
October 2014 Interview

Learn about: the ways sound can support a healing environment, creating a culture of appropriate noise levels within a busy healthcare setting and engaging staff  in building a healing environment in their own units, for patients and for themselves.

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Interview
January 2015 Interview

Learn about: the ways facilities can maximize reimbursements in light of healthcare reform mandates, the important work architects and designers can do to help with the implications of the Affordable Care Act and tools and resources that are available to help understand the connection between design and outcomes.

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Interview
October 2014 Interview

Learn about: holistic, cultural solutions to the challenges of the mandated move in healthcare from volume to value, the key to successful cultural transformations and the ways a healthcare organization can understand the patient experience to be successful.

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Interview
February 2015 Interview

Learn about: the barriers to good patient and provider communication, the ways designers and architects can improve patient and provider communication and the importance of involving patients in the design process.