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Learn about: why the needs of older people are often overlooked, how universal design can support people as they age, how universal design also benefits people of varying abilities and generations, and the need for designers to think about functionality in new and existing spaces.
Learn about: how communication plays a vital role in nurses’ daily responsibilities, which evidence-based design features support effective communication efforts and
why improving communication can lead to best outcomes and impact a facility’s bottom line.
Learn about: what patients really judge when evaluating a facility’s cleanliness, why patient perceptions of cleanliness directly impact reimbursements, and ways hospitals can improve patients’ views of cleanliness, quality, and safety.
Learn about: holistic, cultural solutions to the challenges of the mandated move in healthcare from volume to value, the key to successful cultural transformations and the ways a healthcare organization can understand the patient experience to be successful.
Learn about: the barriers to good patient and provider communication, the ways designers and architects can improve patient and provider communication and the importance of involving patients in the design process.