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Insights & Solutions

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Lessons Learned
January 2016 Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of perception of cleanliness.   

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Executive Summary
November 2015 Executive Summary

Learn about: How to identify the significant impact of environmental cleanliness on multiple healthcare outcomes, different methods used to measure cleanliness, and a summary of key strategies to improve cleanliness through environmental design, operational and policy changes, and education of personnel.

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Issue Brief
November 2015 Issue Brief

As part of the cleanliness toolbox, in this issue brief you will learn about how to identify the significant impact of environmental cleanliness on multiple healthcare outcomes, different methods used to measure cleanliness, and a summary of key strategies to improve cleanliness through environmental design, operational and policy changes, and education of personnel.

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Project Brief
January 2016 Project Brief

Learn about: a streamlined design with easy-to-move furnishings and standardized cleaning products that help Environmental Services staff be more efficient and effective, smart furniture selection that can help reduce cleaning time, and the connection between a clean environment and patient satisfaction.

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Project Brief
January 2016 Project Brief

Learn about: the key role flooring played in WellStar Paulding Hospital’s plans to put safety first for staff and patients, how the new flooring is impacting patient perception of cleanliness and improving satisfaction scores, and why Paulding Hospital worked with vendors to achieve the most effective cleaning and maintenance process for the new flooring.

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Tool
August 2015 Tool

This tool outlines the relationships between design, measures, healthcare reform topics, and the legislation.

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Tool
August 2015 Tool

This tool provides healthcare designers and professionals with ideas on how to address the issue of hand hygiene and infection control in facility design.

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Issue Brief
April 2015 Issue Brief

As part of the infection prevention toolbox, in this issue brief you will learn about the importance of hand hygiene in improving safety, quality, and economic impact, a systems approach to hand hygiene that integrates environmental, operational, and personal factors for infection prevention, and new, effective, and easy-to-implement hand hygiene measures.

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Interview
January 2016 Interview

Learn about: what patients really judge when evaluating a facility’s cleanliness, why patient perceptions of cleanliness directly impact reimbursements, and ways hospitals can improve patients’ views of cleanliness, quality, and safety. 

Tool
August 2015 Tool

Developed through extensive review of research, surveys, site tests, and review and validation by expert advisory council members, this standard set of evidence-based design checklists and post-occupancy evaluation (POE) tools can be used by interior designers to apply research to healthcare design projects and to conduct post-occupancy evaluations of three types of hospital patient rooms: adult medical-surgical, adult intensive care, and maternity care.