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Insights & Solutions

Get the latest trends, tools, and resources for improving healthcare environments here. Browse our many free and members-only resources, including research reports and issue briefs, interviews, case studies, design strategies, lessons learned, key point summaries, and webinars.

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Interview

Exploring Emergency Department Trends and Best Practices to Improve Throughput, an interview with James Augustine, MD, FACEP
April 2017 ∘ Interview

Learn about: how the aging of the population contributes to overcrowding in EDs today, why some hospitals are creating ED areas specifically for seniors, with enhanced lighting, non-slip flooring, and other safety features, the need for Clinical Decision Units to provide a place for emergency patients who require a longer stay in order to free up space in the ED, and the challenges that behavioral health and chemical dependency patients pose to EDs, and how best to address these issues.
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Interview

Exploring Emergency Department Planning and Design Strategies To Meet Current and Future Needs, an interview with Frank Zilm, D.Arch, FAIA, FACHA

April 2017 ∘ Interview

Learn about: some of the biggest logistical challenges impacting emergency care delivery, design strategies to address emergency department throughput, and ways that scenario planning can help healthcare organizations prepare for future ED volumes and needs.
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Design Strategies

Design Strategies - Emergency Department Throughput
April 2017 ∘ Design Strategies

These design strategies have been identified in the current evidence-based design literature as supporting efficient emergency department (ED) throughput. These are best reviewed at the very beginning of a project to assess the “fit” of each strategy within your unique ED organization. Design teams should work with ED leadership to ensure that these goals are integrated into the final design.
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Issue Brief

Emergency Departments: Strategies to Improve Care Efficiency and Effectiveness

April 2017 ∘ Issue Brief

As part of the ED throughput toolbox, in this issue brief you will learn about ED metrics related to the Patient Protection and Affordable Care Act, innovative strategies to reduce crowding, minimize wait times, and maximize care quality in the Emergency Department, and how the design of the built environment in the Emergency Department can best support strategies for improved throughput.
Project Brief

High Impact Design Solutions to Improve Healthcare Access and Outcomes - Clinica Family Health People's Medical Clinic
March 2017 ∘ Project Brief

Learn about: how facility design facilitates population health goals for a community health clinic, how pod-based layout promotes staff interaction, collaboration, and efficiency, and how the ‘group visit’ room supports patient engagement, education, and continuity of care.
Project Brief

Design Solutions to Improve Healthcare Access and Outcomes - Adelante Healthcare Mesa
March 2017 ∘ Project Brief

Learn about: how talking rooms can complement consultation-based care, how workstation design can help balance a team-based care approach and staff retention efforts, and how design can maximize the accessibility to transportation and community amenities.
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Project Brief

Patient-Centered Medical Care Improves Health Outcomes in Native American Community
March 2016 ∘ Project Brief

Learn about: Why every healthcare delivery system should reflect the needs of its community, how reorganizing care teams can improve patient satisfaction without demanding additional resources, and proactive population health modeling tools that enable real-time responses to health trends.
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Executive Summary

Patient-Centered Medical Homes: Transforming the Physical Environment to Support Care
January 2016 ∘ Executive Summary

Learn about: Patient-centered medical home (PCMH) principles, implementation, and evaluation, operational strategies supporting the principles of PCMH, and environmental design features of PCMH found in recent design and research publications.
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Issue Brief

Patient-Centered Medical Homes: Transforming the Physical Environment to Support Care
January 2016 ∘ Issue Brief

As part of the patient-centered medical home toolbox, in this issue brief you will learn about patient-centered medical home (PCMH) principles, implementation, and evaluation, operational strategies supporting the principles of PCMH, and environmental design features of PCMH found in recent design and research publications.
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Project Brief

MedStar Washington Hospital Center's ER One Incorporates Cleanliness Best Practices
January 2016 ∘ Project Brief

Learn about: a streamlined design with easy-to-move furnishings and standardized cleaning products that help Environmental Services staff be more efficient and effective, smart furniture selection that can help reduce cleaning time, and the connection between a clean environment and patient satisfaction.