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Insights & Solutions

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Project Brief
May 2019 Project Brief
Learn about: how a variety of approaches—including research, observation, and process mapping exercises—were used in conjunction to develop the new design plans, why the architectural team relied on existing staff, patients, and families to understand which needs to address in the redesign, and how envisioning the new center as a “house” could better support the needs of patients and families.
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Webinar
May 2018 Webinar
 In this webinar, presenters will explore how the Internet of Things and clinical systems can work together to positively impact clinical operations and patient experiences. The “smart” building, one that uses a building management system to monitor and adjust HVAC and other systems to make the building more energy-efficient, has become a well-recognized and expected part of new healthcare construction. But can the smart building become even smarter? Can it be integrated with other technologically driven systems to be not just a smart building but a clinically smart building?
Project Brief
March 2017 Project Brief
Learn about: how innovative design can be achieved at the same or similar cost, how design can result in a well-regarded community landmark, and how community-based care improves patient use and compliance with regimens.
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Lessons Learned
March 2016 Lessons Learned
The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of patient-centered medical homes.  
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Project Brief
March 2015 Project Brief
Learn about: how Palomar Health facilitated an improvement in patient-provider and staff communication, about the multiple benefits of the organization's new decentralized nursing stations, and how the newly designed healing environment contributed to patient comfort and satisfaction.