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Insights & Solutions

Get the latest trends, tools, and resources for improving healthcare environments here. Browse our many free and members-only resources, including research reports and issue briefs, interviews, case studies, design strategies, lessons learned, key point summaries, and webinars.

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Interview

Good Technology Combines People, Place, and Price, an Interview with Gloria Cascarino
May 2016 ∘ Interview

Learn about: the importance of cultural fit in choosing technology, the ways equipment and operational conversations go hand-in-hand, and planning for today while looking toward the future.
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Design Strategies

Design Strategies — Nurse-Patient Communication
February 2015 ∘ Design Strategies
Overview

Healthcare reform has continually focused on several aspects of the patient experience. The patient experience domain (as measured through HCAHPS — the Hospital Consumer Assessment of Healthcare Providers and Systems) includes three metrics that are used to evaluate patient perceptions about communication: doctor-patient, nurse-patient, and communication surrounding medications.

 

 
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Lessons Learned

Lessons Learned About Communication
September 2015 ∘ Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of communication.  
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Project Brief

Technology Delivers Improved Patient Care
March 2016 ∘ Project Brief

Learn about: the contribution technologies made to improve patient outcomes, the use of multiple technologies to improve patient care, and the strategies used by the design team to avoid creating a solitary feeling for the nurses working in a decentralized configuration. 
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Interview

How Population Health is Changing the Delivery of Healthcare, an interview with Barbara Harvath, RN
April 2016 ∘ Interview

Learn about: the ways population health makes it easier to identify at-risk patients and give them extra support, the built environment shift beyond healthcare facilities and what this means from a design standpoint, and technologies that will facilitate the delivery of healthcare in the home setting.
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Interview

The Role of Technology in the Future of Healthcare, an interview with Debbie Gregory, RN, BSN
April 2016 ∘ Interview

Learn about: why planning for technology early in the design phase is essential, why IT and bio-med teams need to be involved in design plans right from the beginning of the project, and what can happen when a whole host of technology is deployed simultaneously.
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Interview

How the Latest Advances in Technology Impact Hospital Design and Healthcare Delivery, an interview with Bill Crounse, MD
March 2016 ∘ Interview

Learn about: why it is difficult for physicians to properly use technology to deliver care, how healthcare organizations that act as both insurer and provider are leveraging technology to save resources, and technological tools with tremendous - and growing - impact on healthcare.
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Interview

Small is Beautiful: Patient-Centered Medical Home Model May Be the End of Large Hospitals and Healthcare Facilities, an Interview with Dan Thomas, AIA, EDAC
November 2015 ∘ Interview

Learn about: the ways facility design can support the patient-centered medical home model, the key issues and challenges associated with implementing this model and the outcomes that can be positively impacted through patient-centered medical homes.
Blog

The Role of Design in Meeting Health Reform Goals

April 2015 ∘ Blog

The passage of healthcare reform has increased the demand for healthcare services in communities all across the country. For many hospitals, this translates into the need for more beds and bigger facilities. But with the current emphasis on providing high quality care in a cost effective setting, the truth is that in today’s challenging marketplace, bigger isn’t necessarily better.
Blog

Building State-of-the-Art Technology into Your Design Plans

April 2016 ∘ Blog

How do you incorporate the latest technological advances into your design efforts? If you’re like most healthcare organizations today, the newest electronic tools and offerings are probably taking center stage in your modernization plans, helping to lead the way toward achieving better outcomes.