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Insights & Solutions

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Design Strategies
September 2015 Design Strategies
Overview

While discussion of facility design and healthcare reform often focuses on the patient experience of noise and cleanliness as measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, design is also a factor in reform-based outcome targets.  

 

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Design Strategies
February 2015 Design Strategies
Overview

Healthcare reform has continually focused on several aspects of the patient experience. The patient experience domain (as measured through HCAHPS — the Hospital Consumer Assessment of Healthcare Providers and Systems) includes three metrics that are used to evaluate patient perceptions about communication: doctor-patient, nurse-patient, and communication surrounding medications.

 

 

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Design Strategies
May 2014 Design Strategies
Overview

HCAHPS scores related to noise in the hospital environment are typically among the lowest. Acoustic intervention packages implemented by healthcare organizations are often a combination of built environment and operational measures.  

 

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Lessons Learned
August 2014 Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of noise.  

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Lessons Learned
September 2015 Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of communication.  

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Project Brief
March 2016 Project Brief
Learn about: the contribution technologies made to improve patient outcomes, the use of multiple technologies to improve patient care, and the strategies used by the design team to avoid creating a solitary feeling for the nurses working in a decentralized configuration. 
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Project Brief
August 2015 Project Brief
Learn about: a design that offers a care model across the full continuum of care, the ways the design takes full advantage of interior daylight, outdoor gardens, and courtyards, and homelike features that were added to enhance healing for babies and parents.