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Insights & Solutions

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Design Strategies
September 2015 Design Strategies
Overview

While discussion of facility design and healthcare reform often focuses on the patient experience of noise and cleanliness as measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, design is also a factor in reform-based outcome targets.  

 

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Tool
September 2015 Tool
This tool provides healthcare designers and professionals with ideas on how to address the issue of noise in facility design.
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Webinar
July 2014 Webinar
Colors – on surfaces, in light, or combined in patterns – can be used to support improved user experience in healthcare spaces. Designers viewing this webinar will gain research-based guidance on how to use color to support design objectives. How colors can be used to support patients, visitors, and caregivers will be addressed as will the design of specific healthcare environments. 
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Interview
January 2016 Interview

Learn about: using green cleaners to improve patient satisfaction scores around the perception of cleanliness, the negative health impacts associated with traditional cleaning products, and the healthier interiors challenge to reduce the use of harmful chemicals.

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Interview
January 2016 Interview

Learn about: the importance of considering patients' perceptions of cleanliness, ways to look beyond patient perception of cleanliness to create a truly clean environment, and things architects and designers can do to help create clean spaces. 

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Interview
January 2016 Interview

Learn about: the frustrations associated with maintaining clean spaces, the ways designers and architects can set the stage for maintiaining clean spaces, and the importance of training staff to observe patient behavior.  

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Interview
October 2014 Interview

Learn about: why hospitals starting to care more about noise issues, new metrics for noise measurements and why measuring noise in unoccupied rooms is important and holistic approaches to sound reduction.

Blog
October 2014 Blog

For many years, carpet was considered a no-no for use in most hospital settings beyond waiting areas. The most oft-cited reason was cleanability, as well as a perceived added difficulty for caregivers pushing carts and other wheeled equipment. However, with the growing awareness of the noise issue in hospitals—including the potential financial repercussions, based on the HCAHPS system and the reimbursements tied to it—carpet is getting a second look in some facilities looking to decrease overall noise levels.