× You are not currently logged in. To receive all the benefits our site has to offer, we encourage you to log in now.
  1. Home
  2. Patient Safety
  3. Patient Experience and Satisfaction
  4. Patient Outcomes/Quality of Care

Insights & Solutions

Get the latest trends, tools, and resources for improving healthcare environments here. Browse our many free and members-only resources, including research reports and issue briefs, interviews, case studies, design strategies, lessons learned, key point summaries, and webinars.

Log in for more information. Not a member yet and want access to an expanded number of resources? Join Now.

Executive Summary

Safety Risk Assessment: The Center for Health Design Toolkit - Risk Components
July 2018 ∘ Executive Summary

This summary compiles the executive summaries of six Safety Risk Assessment Issue Briefs to provide a high-level overview of the latent conditions of the built environment and their related design categories found in the CHD SRA toolkit.
Buy Pass
Webinar

Eliminate Waiting Room Time and Increase Exam Room Utilization

May 2018 ∘ Webinar

In this webinar, you will learn about an innovative clinic design and care-delivery model, as well as the real-time locating system (RTLS) technology that supports it. Yet how do you design a clinic and its workflow without a waiting room, where exam rooms are always free for the next patient, where patients make their own way through the halls, and where providers and staff easily know where to go next?
Project Brief

A Virtual Nature Experience Reduces Anxiety and Agitation in People with Dementia
May 2018 ∘ Project Brief

Learn about the capacity of a virtual nature experience to significantly reduce stress, reduce anxiety, and increase pleasure, and treatment strategies that provide hope of reducing pharmacologic interventions and of improving quality of life for individuals with dementia and the staff who care for them.
Buy Pass
Webinar

Where Experience Happens: Why Environment Matters to Patient Experience
February 2018 ∘ Webinar

In this interactive webinar, attendees will explore an expanded view of patient experience and the current State of Patient Experience shared via The Beryl Institute’s 2017 study. The presenter will also dig into what ultimately influences experience and how it impacts all we aspire to achieve in healthcare.    
Interview

The Design of a Psychiatric Clinic in Borås Sweden Strives to Create a "Healing" Environment, an interview with Stefan Lundin and Cristiana Caira
February 2018 ∘ Interview

Learn about how the design of a new psychiatric facility strives to normalize mental illness through carefully chosen materials with the goal of creating a “homey,” non-institutional setting, why private patient rooms will be included in the new final building as an important part of the design concept, and how research helped shape the architects’ beliefs that the built environment should support patients’ dignity and independence as part of the recovery process.
Webinar

Safety Risk Assessment 2.0
January 2018 ∘ Webinar

This webinar introduces the new, easier to use, online interface for The Center’s Safety Risk Assessment (SRA) toolkit, a proactive and systematic approach to designing and renovating healthcare facilities for safety. Originally developed through research and consensus to support the requirements of the FGI Guidelines, The Center's research team will walk you through the why, what, and how of each part of the online SRA toolkit illustrating features with vignettes gathered from the testing process.  
EBD Journal Club

Toward a Framework for Designing Person-Centered Mental Health Interiors for Veterans
October 2017 ∘ EBD Journal Club

Toward a Framework for Designing Person-Centered Mental Health Interiors for Veterans, Journal of Interior Design, DOI: 10.1111/joid.12095
Buy Pass
Webinar

The Highly Reliable Hospital: Creating a Facility for a Highly Reliable Organization

August 2017 ∘ Webinar

This webinar will illustrate how the Sharp team created the new Ocean View Tower, a 170,000-square-foot, 138-bed hospital addition, to go beyond just good practice to a “hardwire the environment” scenario for zero harm to patients, visitors, and staff. The presenters describe the planning, design, and construction from each of their perspectives and share outcomes and critical lessons learned. 
All Affiliates
Project Brief

Urban Pediatric Hospital ED Takes a Unique Approach to Meet Patient Needs
April 2017 ∘ Project Brief

Learn about: unique ways that a pediatric replacement hospital leverages its small urban footprint to meet the high demand for ED services, why locating the emergency department on the second floor was the most efficient way to use limited space, and how a three-pod design enables the ED to flex at different times of day for varying levels of demand.
All Affiliates
Interview

Exploring Emergency Department Trends and Best Practices to Improve Throughput, an interview with James Augustine, MD, FACEP
April 2017 ∘ Interview

Learn about: how the aging of the population contributes to overcrowding in EDs today, why some hospitals are creating ED areas specifically for seniors, with enhanced lighting, non-slip flooring, and other safety features, the need for Clinical Decision Units to provide a place for emergency patients who require a longer stay in order to free up space in the ED, and the challenges that behavioral health and chemical dependency patients pose to EDs, and how best to address these issues.