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Insights & Solutions

Interview
April 2019 Interview
Learn about: how Human Factors Ergonomics considers the interactions among staff members, patients, and equipment to support strategic design decisions, the importance of creating design mock-ups and developing case studies to test designs in various use cases, and the value of cognitive walkthroughs with staff, patients, and family members to explore operations in new or renovated spaces and identify areas for improvement.
Interview
April 2019 Interview
Learn about: how incorporating continuous improvement in the design process can benefit healthcare organizations, which Lean elements can serve as a framework for designers to approach a project, why design should be adaptive over time to accommodate changing needs, and how the evidence-based design process and Lean elements can complement each other.
Interview
February 2018 Interview
Learn about how the design of a new psychiatric facility strives to normalize mental illness through carefully chosen materials with the goal of creating a “homey,” non-institutional setting, why private patient rooms will be included in the new final building as an important part of the design concept, and how research helped shape the architects’ beliefs that the built environment should support patients’ dignity and independence as part of the recovery process.
Interview
October 2017 Interview

Learn about: How to think big when building small; how a smaller environment can benefit residents and caregivers; and SAGE and its mission to unite industry leaders, healthcare providers, and consultants.

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Interview
August 2017 Interview
Learn about: Ellis Medicine’s struggle to service a higher ED volume after two local hospitals closed their doors; why the new ED was initially unable to meet the high patient demand; and how a transitional unit, a split-flow model, and other strategic design choices ultimately helped improve ED throughput.
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Interview
August 2015 Interview
Learn about: how communication plays a vital role in nurses’ daily responsibilities, which evidence-based design features support effective communication efforts and why improving communication can lead to best outcomes and impact a facility’s bottom line. 
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Interview
May 2016 Interview

Learn about: the importance of cultural fit in choosing technology, the ways equipment and operational conversations go hand-in-hand, and planning for today while looking toward the future.

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Interview
October 2014 Interview

Learn about: the ways sound can support a healing environment, creating a culture of appropriate noise levels within a busy healthcare setting and engaging staff  in building a healing environment in their own units, for patients and for themselves.