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Insights & Solutions

Get the latest trends, tools, and resources for improving healthcare environments here. Browse our many free and members-only resources, including research reports and issue briefs, interviews, case studies, design strategies, lessons learned, key point summaries, and webinars.

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Lessons Learned

Lessons Learned About Communication
September 2015 ∘ Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of communication.  
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Tool

Ideas to Reduce Noise
September 2015 ∘ Tool

This tool provides healthcare designers and professionals with ideas on how to address the issue of noise in facility design.
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Project Brief

Acoustical Wall Treatment Helps Improve HCAHPS Scores for Patient Satisfaction in ED Pilot
August 2015 ∘ Project Brief

Learn about: how one hospital’s emergency room pilot project increased patient satisfaction, the standards developed post-pilot to decrease noise transfer to other areas of the hospital, and why having design changes on paper may not be enough.
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Project Brief

A Nonprofit Healthcare System Revamps Operations and Care for Underserved Communities

March 2015 ∘ Project Brief

Learn about: sustainable healthcare and what it means to Adelante, the organization's method to evaluate design and operational needs for their new flagship facility, and specific strategies implemented to improve patient and provider communication.
Webinar

The “Why” of Long Term Care
July 2015 ∘ Webinar

This webinar explores how to: evaluating the “why” and the “who” related to positive outcomes in senior living, provide an understanding of sustainability within senior living, including resources, provide an understanding of resident-centered care development in China, and provide information on new senior living guidelines. 
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Interview

Small is Beautiful: Patient-Centered Medical Home Model May Be the End of Large Hospitals and Healthcare Facilities, an Interview with Dan Thomas, AIA, EDAC
November 2015 ∘ Interview

Learn about: the ways facility design can support the patient-centered medical home model, the key issues and challenges associated with implementing this model and the outcomes that can be positively impacted through patient-centered medical homes.
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Interview

Redesigning the Primary Care System Into Patient-Centered Medical Homes, an interview with Beverley H. Johnson
November 2015 ∘ Interview

Learn about: the ways patient-centered medical homes are changing care environments, the importance of involving patients in the creation of patient-centered medical homes and the outcomes that can be improved for patients as a result of patient-centered medical homes.
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Interview

Building Environments and Experiences That Build Patient Trust, an interview with Jake Poore
October 2014 ∘ Interview

Learn about: holistic, cultural solutions to the challenges of the mandated move in healthcare from volume to value, the key to successful cultural transformations and the ways a healthcare organization can understand the patient experience to be successful.
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Interview

The Role of Design in Fostering Effective Communication, an interview with Beverley H. Johnson
February 2015 ∘ Interview

Learn about: the barriers to good patient and provider communication, the ways designers and architects can improve patient and provider communication and the importance of involving patients in the design process.