Insights & Solutions

This session reviews the research and design implemented by HDR at Central Washington and how it integrated lean strategies and all 8 steps of the evidence-based design process to deliver a new patient bed tower. Learn how these strategies have impacted both work processes and employee satisfaction. The presenters will discuss their methodology and results from the research conducted, and how that research impacted the design of the hospital, its occupants, and the efficiency of the building.

With an unprecedented growth in clinic construction, clinic leaders across the nation increasingly recognize the potential benefits of an evidence-based clinic design approach in improving patient, staff, and organizational outcomes. However, knowledge gaps widely exist and knowledge sharing is impeded by the lack of a central information repository. The webinar will focus on the development and testing of a post-occupancy evaluation (POE) tool as well as a database for community health centers to enable building evaluation and sharing of findings. 

Some estimates project Community Health Centers will need to invest between $10.5 - $13.1 billion in facility construction, renovation and expansions between now and 2015 to keep up with patient demand – what better time to think about how the design of those facilities can improve the patient experience and healthcare outcomes. In this panel discussion, four experts share unique perspectives, strategies and recommendations for healthcare providers considering renovation/remodel or new facility construction. 

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of communication.  

Learn about: how one hospital’s emergency room pilot project increased patient satisfaction, the standards developed post-pilot to decrease noise transfer to other areas of the hospital, and why having design changes on paper may not be enough.

Learn about: sustainable healthcare and what it means to Adelante, the organization's method to evaluate design and operational needs for their new flagship facility, and specific strategies implemented to improve patient and provider communication.