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Insights & Solutions

Webinar
August 2014 Webinar

Behavioral health settings guided by strict safety design measures often result in spaces that are stark, plain, and isolated - potentially exacerbating environmental stressors and escalating already difficult patient situations. Acute care emergency settings have a particular set of challenges as EDs are predicting increased visits from behavioral health patients. Faced with the challenge of designing a behavioral health care setting in the Emergency Department at UnityPoint Health in Rock Island, IL, the project team hypothesized that the creation of a Crisis Stabilization Unit (CSU) with a “Living Room Concept” would provide a higher quality of care to patients while assisting in the staff’s ability to quickly consult and treat a diverse set of patients entering the ED. 

All Affiliates
Project Brief
March 2015 Project Brief

Learn about: how Palomar Health facilitated an improvement in patient-provider and staff communication, about the multiple benefits of the organization's new decentralized nursing stations, and how the newly designed healing environment contributed to patient comfort and satisfaction.

All Affiliates
Project Brief
March 2015 Project Brief

Learn about: sustainable healthcare and what it means to Adelante, the organization's method to evaluate design and operational needs for their new flagship facility, and specific strategies implemented to improve patient and provider communication.

Blog
March 2015 Blog

Life in most healthcare organizations passes at a rapid pace. Sounds familiar, right? And in the frenzy of the moment, you probably find that opportunities for your staff to communicate with one another are often overlooked. Yet such internal communication is essential for efficiency, safety, and consistency in patient care. So how do you find that balance without tipping the scale?