× You are not currently logged in. To receive all the benefits our site has to offer, we encourage you to log in now.
  1. Home
  2. Industry Guidelines
  3. Staff Satisfaction/Retention
  4. HCAHPS

Insights & Solutions

Get the latest trends, tools, and resources for improving healthcare environments here. Browse our many free and members-only resources, including research reports and issue briefs, interviews, case studies, design strategies, lessons learned, key point summaries, and webinars.

Log in for more information. Not a member yet and want access to an expanded number of resources? Join Now.

Webinar

Safety Risk Assessment 2.0
January 2018 ∘ Webinar

This webinar introduces the new, easier to use, online interface for The Center’s Safety Risk Assessment (SRA) toolkit, a proactive and systematic approach to designing and renovating healthcare facilities for safety. Originally developed through research and consensus to support the requirements of the FGI Guidelines, The Center's research team will walk you through the why, what, and how of each part of the online SRA toolkit illustrating features with vignettes gathered from the testing process.  
All Affiliates
Interview

Noise: Going Beyond a “One-Size-Fits-All” Solution, an interview with Susan E. Mazer, PhD
October 2014 ∘ Interview

Learn about: the ways sound can support a healing environment, creating a culture of appropriate noise levels within a busy healthcare setting and engaging staff  in building a healing environment in their own units, for patients and for themselves.