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Insights & Solutions

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Webinar
May 2018 Webinar
No one likes to wait, especially in a doctor’s office, where the person sitting next to you may have an illness you don’t want to catch. Yet how do you design a clinic and its workflow without a waiting room, where exam rooms are always free for the next patient, where patients make their own way through the halls, and where providers and staff easily know where to go next? In this webinar, you will learn about an innovative clinic design and care-delivery model, as well as the real-time locating system (RTLS) technology that supports it.
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Project Brief
January 2016 Project Brief
Learn about: a streamlined design with easy-to-move furnishings and standardized cleaning products that help Environmental Services staff be more efficient and effective, smart furniture selection that can help reduce cleaning time, and the connection between a clean environment and patient satisfaction.
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Tool
January 2016 Tool
This tool provides healthcare designers and professionals with ideas on how to address the issue of hand hygiene and infection control in facility design. 
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Design Strategies
January 2016 Design Strategies
A clean healthcare environment helps improve an organization’s infection prevention efforts, patient satisfaction, and bottom-line.  The built environment design constitutes a key component of a systems approach to keeping the healthcare environment clean.
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Project Brief
January 2016 Project Brief
Learn about: the key role flooring played in WellStar Paulding Hospital’s plans to put safety first for staff and patients, how the new flooring is impacting patient perception of cleanliness and improving satisfaction scores, and why Paulding Hospital worked with vendors to achieve the most effective cleaning and maintenance process for the new flooring.
January 2016 Related Resource

This list of resources is made of up of articles, books, policies, organizations, and more, related to noise  Use this list to learn more about this topic.

Blog
January 2016 Blog
The healthcare community has recently come clean on an important fact: patient perception of your hospital’s cleanliness may impact their overall view of your facility much more than you’d think. The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey provides patients an important avenue through which to share their views of your hospital’s cleaning practices. Many patients will also use their impression of your physical environment’s look and cleanliness to judge the quality of care they receive.
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Interview
January 2016 Interview

Learn about: what patients really judge when evaluating a facility’s cleanliness, why patient perceptions of cleanliness directly impact reimbursements, and ways hospitals can improve patients’ views of cleanliness, quality, and safety. 

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Interview
January 2016 Interview

Learn about: the importance of considering patients' perceptions of cleanliness, ways to look beyond patient perception of cleanliness to create a truly clean environment, and things architects and designers can do to help create clean spaces. 

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Interview
January 2016 Interview

Learn about: the frustrations associated with maintaining clean spaces, the ways designers and architects can set the stage for maintiaining clean spaces, and the importance of training staff to observe patient behavior.