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Insights & Solutions

Get the latest trends, tools, and resources for improving healthcare environments here. Browse our many free and members-only resources, including research reports and issue briefs, interviews, case studies, design strategies, lessons learned, key point summaries, and webinars.

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Interview

Strategic Design Can Improve Patient Perception of Cleanliness and Quality, an interview with Jaynelle F. Stichler, DNS, RN, EDAC, NEA-BC, FACHE, FAAN
January 2016 ∘ Interview

Learn about: what patients really judge when evaluating a facility’s cleanliness, why patient perceptions of cleanliness directly impact reimbursements, and ways hospitals can improve patients’ views of cleanliness, quality, and safety. 
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Interview

Building Sustainability Into Hospital Design, an interview with Janet Howard
January 2016 ∘ Interview

Learn about: using green cleaners to improve patient satisfaction scores around the perception of cleanliness, the negative health impacts associated with traditional cleaning products, and the healthier interiors challenge to reduce the use of harmful chemicals.
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Interview

Cleanliness: Where Do We Go from Here? an interview with Roger Ulrich, PhD, EDAC
January 2016 ∘ Interview

Learn about: the importance of considering patients' perceptions of cleanliness, ways to look beyond patient perception of cleanliness to create a truly clean environment, and things architects and designers can do to help create clean spaces.