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Insights & Solutions

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Webinar
June 2015 Webinar
The Military Health System (MHS) includes over 300 Medical Centers, Hospitals and Clinics located worldwide on Army, Navy, Air Force and Marine Corps installations. In 2011, the MHS began transforming its over 440 primary care practices within MTFs into the PCMH model of care and adopted NCQA PCMH standards to establish consistent Tri-Service operating principles, which the Uniformed Services used to develop MTF operating guidance. As a result, the MHS has been able to standardize business and clinical operational workflow, appointing/scheduling templates, staffing models, performance measures, goals and a capitated revised financing model.  
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Webinar
February 2015 Webinar
CHD 2014 Changemaker Award Winner Avein Saaty-Tafoya, CEO of Adelante Healthcare, outlines the vision, planning, construction, and implementation phases of the 43,000 sq. ft. comprehensive health center that is Adelante Healthcare Mesa. By engaging staff, patients, board members, the CHD Pebble design community and research partners at CHD and AZ State University, Adelante has demonstrated that EBD is not only possible but an asset when the not-for-profit and ambulatory sectors of the system are developing Capital projects. 
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Webinar
September 2014 Webinar
Healthy soundscapes are paramount to the missions of hospitals: patients need to sleep and heal without unnecessary environmental stressors; staff, patients, and family need to communicate accurately but privately; staff need to be able to localize alarms and calls for help. There is growing research evidence of the potentially negative effects of poor soundscapes on hospital occupants. Explore recent findings from the Healthcare Acoustics Research Team (HART), an international collaboration of specialists in architecture, engineering, medicine, nursing, and psychology. 
Webinar
August 2014 Webinar
Behavioral health settings guided by strict safety design measures often result in spaces that are stark, plain, and isolated - potentially exacerbating environmental stressors and escalating already difficult patient situations. Acute care emergency settings have a particular set of challenges as EDs are predicting increased visits from behavioral health patients. Faced with the challenge of designing a behavioral health care setting in the Emergency Department at UnityPoint Health in Rock Island, IL, the project team hypothesized that the creation of a Crisis Stabilization Unit (CSU) with a “Living Room Concept” would provide a higher quality of care to patients while assisting in the staff’s ability to quickly consult and treat a diverse set of patients entering the ED. 
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Webinar
July 2014 Webinar
The waiting room continues to be a major problem area in terms of patient and family experience, as well as organizational efficiency. Healthcare organizations struggle to accommodate high patient volumes and a variety of acuity levels, while patients and families deal with a roller-coaster of emotions, long wait times, and lack of privacy. The majority of research on the topic of waiting room design is based in case studies, which provide little generalizable evidence for further application.
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Webinar
May 2014 Webinar
From heightened anxiety and stress, to medical errors, to staff burnout, to HIPAA violations, that hospital noise is pandemic is well known. Ongoing efforts to reduce noise in hospitals, including the “quiet at night” campaigns, have limited success due to a misunderstanding regarding the characteristics of a restful environment. The auditory environment is the least controllable and the most pervasive, involving communications, technology, family dialogue, sounds of recovery and sounds of disease. This webinar provides both insights and frameworks for creating a healing, restful environment.
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Webinar
April 2014 Webinar
The webinar examines the latest strategies to use evidence-based design to strengthen hospital performance. Understand the basics of evidence-based design and the role that the built environment plays in improving the quality of care for patients and families, and how hospitals, architects and contractors can work together to evaluate, prioritize and apply design research in future projects.
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Webinar
April 2014 Webinar
This program spotlights leading case studies that explore the use of lean principles in the planning and design of the emergency department. Hear an overview of LEAN and recent applications for how it may be used as an essential design tool. From that context, participants examine individual case studies including project background, lean principles applied, and results achieved. Attendees will examine: simulation modeling as a method for determining facility size of an ED; the impact of an operational process on space that improves the efficiency of patient wait times; process modeling that informs the size of waiting spaces; and clinical processes that inform the design of the emergency department.
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Webinar
March 2014 Webinar
As pressure mounts to increase efficiency, improve outcomes, and reduce costs and readmissions, the imperative to provide the right care at the right time in the right place is stronger than ever. While the staggering growth of ED volumes and the increasing complexity of inpatient care create delays and challenge throughput, an answer might be found somewhere in between the ED or outpatient visit and the traditional inpatient admission - The Observation Patient. A new CMS “2-Midnight” guideline that redefines inpatient care and with mounting pressure to reduce readmissions, the observation patient is at the center of many strategies aimed at making healthcare more efficient. 
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Webinar
February 2014 Webinar
This webinar will guide you through incorporating ambulatory care design trends and evidenced-based design principles when designing for ambulatory facilities. Learn from success stories at the UW Health – Yahara Clinic, an outpatient facility in Monona, Wisconsin. The presentation highlights Yahara Clinic’s operational concept of self-rooming and design for Integrated Care Team space. Post occupancy outcomes will be shared, including an 83% reduction in staff footsteps and 25% improvement in patient satisfaction scores.