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Insights & Solutions

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June 2015 Webinar
The Military Health System (MHS) includes over 300 Medical Centers, Hospitals and Clinics located worldwide on Army, Navy, Air Force and Marine Corps installations. In 2011, the MHS began transforming its over 440 primary care practices within MTFs into the PCMH model of care and adopted NCQA PCMH standards to establish consistent Tri-Service operating principles, which the Uniformed Services used to develop MTF operating guidance. As a result, the MHS has been able to standardize business and clinical operational workflow, appointing/scheduling templates, staffing models, performance measures, goals and a capitated revised financing model.  
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March 2015 Webinar
A Safety Risk Assessment (SRA) is required as part of the 2014 FGI Guidelines for the Design and Construction of Hospitals and Outpatient Facilities. To support this, The Center for Health Design has been developing a toolkit to provide a systematic way of addressing the underlying conditions that may cause risk for adverse events in healthcare. This offers teams a way to proactively engage in safety-based discussions early in the process with opportunities for check-ins throughout the project lifecycle. 
Webinar
February 2015 Webinar
CHD 2014 Changemaker Award Winner Avein Saaty-Tafoya, CEO of Adelante Healthcare, outlines the vision, planning, construction, and implementation phases of the 43,000 sq. ft. comprehensive health center that is Adelante Healthcare Mesa. By engaging staff, patients, board members, the CHD Pebble design community and research partners at CHD and AZ State University, Adelante has demonstrated that EBD is not only possible but an asset when the not-for-profit and ambulatory sectors of the system are developing Capital projects. 
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Webinar
January 2015 Webinar
In 2014, Dodge Data and Analytics (DD&A) conducted a wide-reaching study of the perception of building impacts on health among design and construction industry professionals in the commercial, institutional and residential sectors, medical professionals, human resources executives and owners. This webinar presents the findings of this study. The presentation incorporates findings from other DD&A studies on the importance of collaboration, which can be a critical factor for preserving both green and healthy building priorities by addressing uncertainties that can have negative impacts on project cost, schedule and quality. 
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Webinar
September 2014 Webinar
Healthy soundscapes are paramount to the missions of hospitals: patients need to sleep and heal without unnecessary environmental stressors; staff, patients, and family need to communicate accurately but privately; staff need to be able to localize alarms and calls for help. There is growing research evidence of the potentially negative effects of poor soundscapes on hospital occupants. Explore recent findings from the Healthcare Acoustics Research Team (HART), an international collaboration of specialists in architecture, engineering, medicine, nursing, and psychology. 
Webinar
August 2014 Webinar
Behavioral health settings guided by strict safety design measures often result in spaces that are stark, plain, and isolated - potentially exacerbating environmental stressors and escalating already difficult patient situations. Acute care emergency settings have a particular set of challenges as EDs are predicting increased visits from behavioral health patients. Faced with the challenge of designing a behavioral health care setting in the Emergency Department at UnityPoint Health in Rock Island, IL, the project team hypothesized that the creation of a Crisis Stabilization Unit (CSU) with a “Living Room Concept” would provide a higher quality of care to patients while assisting in the staff’s ability to quickly consult and treat a diverse set of patients entering the ED. 
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Webinar
August 2014 Webinar
Enactment of the 2010 Patient Protection and Affordable Care Act (ACA) is transforming just about every aspect of healthcare delivery in order to achieve the Triple Aim goals of better care, healthier people and communities and affordable care. One of the law’s most striking and fundamental changes is the shift in reimbursement practices – moving volume to value. This presentation provides an overview of the design team implications of the ACA, such as the Hospital Consumer Assessment of the Healthcare Providers and Systems survey and the Partnership for Patients program. Learn how architects, designers and facility managers can contribute to solutions that achieve these outcomes.
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July 2014 Webinar
The waiting room continues to be a major problem area in terms of patient and family experience, as well as organizational efficiency. Healthcare organizations struggle to accommodate high patient volumes and a variety of acuity levels, while patients and families deal with a roller-coaster of emotions, long wait times, and lack of privacy. The majority of research on the topic of waiting room design is based in case studies, which provide little generalizable evidence for further application.
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May 2014 Webinar
From heightened anxiety and stress, to medical errors, to staff burnout, to HIPAA violations, that hospital noise is pandemic is well known. Ongoing efforts to reduce noise in hospitals, including the “quiet at night” campaigns, have limited success due to a misunderstanding regarding the characteristics of a restful environment. The auditory environment is the least controllable and the most pervasive, involving communications, technology, family dialogue, sounds of recovery and sounds of disease. This webinar provides both insights and frameworks for creating a healing, restful environment.
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April 2014 Webinar
The webinar examines the latest strategies to use evidence-based design to strengthen hospital performance. Understand the basics of evidence-based design and the role that the built environment plays in improving the quality of care for patients and families, and how hospitals, architects and contractors can work together to evaluate, prioritize and apply design research in future projects.