Insights & Solutions

The waiting room continues to be a major problem area in terms of patient and family experience, as well as organizational efficiency. Healthcare organizations struggle to accommodate high patient volumes and a variety of acuity levels, while patients and families deal with a roller-coaster of emotions, long wait times, and lack of privacy. The majority of research on the topic of waiting room design is based in case studies, which provide little generalizable evidence for further application.

This webinar highlights research and advancements in lighting design and their positive impact on healthcare environments and the patients and caregivers within them. "Spectrally Enhanced" lighting more closely resembles the color of daylight and can be used to reduce lighting levels while still achieving the same visual acuity. In addition, a growing body of research indicates that using the dimming and color changing capabilities of LED lighting technology to mimic the qualities of natural daylight may improve circadian rhythm, task performance, mood, and visual acuity. 

Three units were analyzed including Critical Care, Medical Oncology and Obstetrics in order to track clinical behaviors and to identify opportunities for improvement for the newly designed space. The travel study indicated for all units measured that the time spent on value added care, the time spent on direct care, and the aisle effectiveness all increased from current to future state workflow and generally outperformed the national benchmarks for their corresponding unit types. Additionally, review the process and results of the post-occupancy evaluation.

Patient falls are the most common adverse event reported in acute care settings, affecting from between 2% to 10% of annual hospital admissions. Patient falls cause increased morbidity, mortality, length of stay, and have significant cost impacts. One recent study examined the relationship of design factors in patient rooms to falls in 30 units in 15 hospitals. Results indicate key factors associated with higher numbers of falls, including multi-person rooms, shared toilet rooms, number and location of grab bars, and others. Explore the intrinsic and extrinsic factors on fall risk and the role design plays in mitigating these factors through real design solutions.