Servicescape: Physical environment of hospital pharmacies and hospital pharmacists’ work outcomes
2008
Health Care Management Review
Journal Article
Issue 2
Volume 33
Pages 156-168
Author(s): Lin, B.Y.-J., Leu, W.-J., Breen, G.-M., Lin, W.-H.
Researchers have studied the healthcare work environment from a number of angles, from an organizational behavior perspective honing in on motivation and reward, to an occupational and environmental perspective concerned with comfort and ergonomics, to a pathogenic perspective interested in exposure to disease. The idea of a “servicescape” has arisen in healthcare marketing to investigate the impact of the physical environment of service settings on employees’ psychological states and perceptions.
Added February 2014
Cancer Patients' Satisfaction With Care in Traditional and Innovative Ambulatory Oncology Clinics
2008
Journal of Nursing Care Quality
Journal Article
Issue 3
Volume 23
Pages 251-257
Author(s): Groff, S. L., Carlson, L. E., Tsang, K., Potter, B. J.
Recent advances in cancer care allow more cancer patients to be treated on an ambulatory care basis, whether chemotherapy, radiation therapy or follow-up care. Care can include physical, psychological, and emotional challenges. Ambulatory oncology clinics have the opportunity to create positive treatment experiences for patients.
Added October 2012
