Enhancing a primary care environment: a case study of effects on patients and staff in a single general practice
2008
British Journal of General Practice
Journal Article
Issue 552
Volume 58
Pages 465-470
Author(s): Rice, G., Ingram, J., Mizan, J.
The stress and satisfaction of patients and staff are important healthcare outcomes. Patient satisfaction and stress strongly impacts patient health, the images of healthcare organizations, patient loyalty, patient retention and attraction, operating revenue, and profit margin. Staff stress and job satisfaction directly impacts the quality of patient care, work efficiency, and staff turnover intent.
Added November 2012
Cancer Patients' Satisfaction With Care in Traditional and Innovative Ambulatory Oncology Clinics
2008
Journal of Nursing Care Quality
Journal Article
Issue 3
Volume 23
Pages 251-257
Author(s): Groff, S. L., Carlson, L. E., Tsang, K., Potter, B. J.
Recent advances in cancer care allow more cancer patients to be treated on an ambulatory care basis, whether chemotherapy, radiation therapy or follow-up care. Care can include physical, psychological, and emotional challenges. Ambulatory oncology clinics have the opportunity to create positive treatment experiences for patients.
Added October 2012
Improve work flow and remove waste: standardize rooms, equipment, patient flow, and information flow
2008
Office Practices
Web Page
Issue January
Volume 2008
Author(s): Institute for Healthcare Improvement
Added October 2012
Transforming care in children's hospitals through environmental design: Literature Review
2008
Evidence for Innovation: Transforming Children's Health Through the Physical Environment
Book Section
Author(s): Joseph, A., Keller, A., Kronick, K.
Added October 2012
Using Root Cause Analysis to Reduce Falls in Rural Health Care Facilities
2008
Advances in Patient Safety: New Directions and Alternative Approaches
Book
Author(s): Ruddick, P., Hannah, K., , Schade, C.P., Bellamy, G., Brehm, J., Lomely, D.
Added October 2012