A comparison of patient and staff satisfaction with services after relocating to a new purpose-built mental health facility
2009
Australian Psychiatry
Journal Article
Issue 3
Volume 17
Pages 212-217
Author(s): Cleary, M., Hunt, G., Walter, G.
The physical environment of a hospital can support recovery from mental illness. Mental health patients are extremely vulnerable to changes in their environments. The paper reports on the impact on patients and staff of a relocation of Australia’s oldest and largest psychiatric hospitals, Sydney’s Rozelle Hospital. The new 174-bed purpose-built meant health facility provided patients with their own rooms within single story units. Further, patients were grouped in wards based on the phase of their illness and required treatment.
Added October 2012
Effect of Sacred Space Environment on Surgical Patient Outcomes: A Pilot Study
2009
International Journal for Human Caring
Journal Article
Issue 1
Volume 13
Pages 49-59
Author(s): Schmock, B. N., Breckenridge, D. M., Benedict, K.
With the growing trend to patient-centered care, nurses are often tasked to evaluate how care is delivered. The perioperative environment is highly technical in nature and is often perceived as cold, while creating a sense of fear in patients. This study's purpose was to create an alternative healing environment (termed a sacred space and comprised of both environmental and nurse behavioral factors) compared to the traditional environment for surgical patients in the operating room (OR).
Added October 2012
Factors influencing patient satisfaction when undergoing endoscopic procedures
2009
Gastrointestinal Endoscopy
Journal Article
Issue 4
Volume 69
Pages 883-891
Author(s): Ko, H. H., Zhang, H., Telford, J. J., Enns, R.
Patient satisfaction with endoscopic procedures helps establish performance standards, increases the accountability of physicians and staff, may facilitate patient compliance, and can lead to improvements in the quality of care. Limited data are available regarding the best mechanism and timing for assessing patient satisfaction with endoscopy.
Added October 2012
