The effect of changes in servicescape and service quality perceptions in a maternity unit
2011
International Journal of Health Care Quality Assurance
Journal Article
Issue 5
Volume 24
Pages 389-405
Author(s): Holder, M., Berndt, A.
Quality of service in healthcare is pertinent to patient experience and satisfaction, and can impact customer (patient) loyalty, cost savings, profits and market share of the healthcare facility. The authors indicate that the servicescape, or the physical environment of a facility, has an impact on a patient’s perception of the quality of service.
Added May 2015
Acoustic design approach for hospitals
Author(s): Clarke, S.
Added November 2014
Noise levels in an Australian emergency department
2011
Australasian Emergency Nursing Journal
Journal Article
Issue 1
Volume 14
Pages 26-31
Author(s): Short, A. E., Short, K. T., Holdgate, A., Ahern, N., Morris, J.
Added September 2014
Physical Environment: The Major Determinant Towards the Creation of a Healing Environment?
2011
Procedia-Social and Behavioral Sciences
Journal Article
Volume 30
Pages 1951-1958
Author(s): Abbas, M. Y., Ghazali, R.,
Prior research suggests that the pediatric population’s heightened perception of the quality of the physical environment can have an impact on the creation of a healing environment.
Added April 2014
How private is your consultation? Acoustic and audiological measures of speech privacy in the otolaryngology clinic
Issue 1
Volume 268
Pages 143-146
Author(s): Clamp, P. S., Grant, D. G., Zapala, D. A., Hawkins, D. B.
Although acoustic privacy is desirable during healthcare-related conversations, the authors show that patient-doctor conversations in clinic consultation rooms may not be acoustically private.
Added March 2014
Nurses’ Perceptions of How physical Environment Affects Medication Errors in Acute Care Settings
2011
Applied Nursing Research
Journal Article
Issue 4
Volume 24
Pages 229–237
Author(s): Mahmood, A., Chaudhury, H., Valente, M.
Medication errors in hospitals occur for a number of reasons, stemming from staff and organizational issues to aspects of the physical environment. Errors include omissions, giving the wrong type or amount of medication, and giving the wrong patient unneeded medication. Research has indicated that a significant amount of these errors are avoidable.
Added February 2014
Efficacy of controlling night-time noise and activities to improve patients’ sleep quality in a surgical intensive care unit
2011
Journal of Clinical Nursing
Journal Article
Issue 3-4
Volume 20
Pages 396–407
Author(s): Li, S., Wang, T., Wu, S. F. V., Liang, S., Tung, H.
In the intensive care unit (ICU), noises, continuous lighting, and constant care-related activities disrupt patients’ sleep. Patients also may struggle to sleep because they are in an unfamiliar environment, feel isolated, are in pain, have various tubes or other equipment to deal with, as well as just general treatment activities.
Added January 2014
Characteristics of the Nighttime Hospital Bedside Care Environment (Sound, Light, and Temperature) for Children With Cancer
2011
Cancer Nursing
Journal Article
Issue 3
Volume 34
Pages 176-185
Author(s): Linder, L. A., Christian, B. J.
Children with cancer have a lot to cope with aside from their disease and its treatment. Often, they are in unfamiliar healthcare environments that may be too noisy or bright to facilitate uninterrupted sleep. However, not much is known about the sound and light levels in either pediatric or adult inpatient oncology units.
Added January 2014
Unpleasant and pleasant memories of intensive care in adult mechanically ventilated patients—Findings from 250 interviews
2011
Intensive and Critical Care Nursing
Journal Article
Issue 2
Volume 27
Pages 76-84
Author(s): Samuelson, K. A. M.
Patients’ perspectives on the intensive care experience are essential to improve patients’ comfort and well-being during and after a stay in the intensive care unit (ICU). This research approach was unique as the author used data from a large number of patient interviews (n = 250) and a validated qualitative content analysis technique to create themes from the data. One of the themes included—environmental distress—described aspects of the physical environment that patients remembered as causing distress.
Added January 2014
Nighttime Noise Issues That Interrupt Sleep After Cardiac Surgery
2011
Journal of Nursing Care Quality
Journal Article
Issue 1
Volume 26
Pages 88–95
Author(s): Spence, J., Murray, T., Tang, A. S., Butler, R. S., Albert, N. M.
Hospital unit environments have excessive environmental ambient sound levels. In cardiac-surgical, general, and neonatal intensive care units, sound levels were commonly more than 50 dBand spiked to 80 dB and 100.9 dB. Common sounds associated with routine care in a postsurgical intermediate care unit have a decibel level in the range of heavy truck traffic (about 80 dB). Noise influences the physiological state of sleep. It is important to reduce nurse-generated and environmental noise when patients are trying to sleep.
Added January 2014
Can modifications to the bedroom environment improve the sleep of new parents? Two randomized controlled trials
2011
Research in Nursing & Health
Journal Article
Issue 1
Volume 34
Pages 7-19
Author(s): Lee, K. A., Gay, C. L.
One of the major challenges of new parenthood is adjusting to the sleep disruption that comes with caring for a newborn. Parents-to-be know that caring for an infant with random sleep and feeding patterns will mean sleep deprivation and fatigue, but few are prepared for the actual physical and emotional demands.
Added January 2014
Sleep promotion in the intensive care unit—A survey of nurses’ interventions
2011
Intensive and Critical Care Nursing
Journal Article
Issue 3
Volume 27
Pages 138-142
Author(s): Eliassen, K. M., Hopstock, L. A.
For patients in the intensive care unit (ICU), sleep deprivation could lead to a variety of physical and psychological issues (Friese, 2008) that impact the healing process and increase morbidity and mortality. There are many factors that contribute to poor sleep. This small-scale study investigates the perceptions of the sleep-promoting interventions that ICU nurses provide.
Added January 2014
Factors influencing sleep for parents of critically ill hospitalized children: A qualitative analysis
2011
Intensive and Critical Care Nursing
Journal Article
Issue 1
Volume 27
Pages 37-45
Author(s): Stremler, R., Dhukai, Z., Wong, L., Parshuram, C.
Given the shift in pediatric hospitals toward family-centered care, many parents spend the night with their hospitalized child. For parents who are already challenged by their child’s health condition, sleep is important to sustain their physical and emotional health and their strength to cope with the illness event, support their child and other family members, participate in decision-making, and maintain relationships. A number of factors may affect quality and quantity of sleep for parents while their child is hospitalized, but these remain unexplored in the literature.
Added January 2014
Children’s Experience Regarding the Quality of Their Hospital Stay: The Development of an Assessment Questionnaire for Children
2011
Journal of Nursing Care Quality
Journal Article
Issue 4
Volume 26
Pages 364-370
Author(s): Chappuis, M., Vannay-Bouchiche, C.., Fluckiger, M., Monnier, M., Cathieni, F., Terra, R., Piot-Ziegler, C.
Pediatric care quality in Switzerland is evaluated mainly through the parents’ opinion. There are no assessment questionnaires for children. However, research indicates that often, what the parents think does not match their children’s evaluation of the quality of care and that they are often low to moderately correlated. This study examines on the development of a questionnaire assessing the satisfaction of children with their hospital stay.
Added December 2013
Healthcare Environmental Terms and Outcome Measures: An Evidence-based Design Glossary
Author(s): Quan, X., Malone, E., Joseph, A., Pati, D.
Added October 2012