Enhancing a primary care environment: a case study of effects on patients and staff in a single general practice
2008
British Journal of General Practice
Journal Article
Issue 552
Volume 58
Pages 465-470
Author(s): Rice, G., Ingram, J., Mizan, J.
The stress and satisfaction of patients and staff are important healthcare outcomes. Patient satisfaction and stress strongly impacts patient health, the images of healthcare organizations, patient loyalty, patient retention and attraction, operating revenue, and profit margin. Staff stress and job satisfaction directly impacts the quality of patient care, work efficiency, and staff turnover intent.
Added November 2012
Effects of different interior decorations in the seclusion area of a psychiatric acute ward
2005
Nordic Journal of Psychiatry
Journal Article
Issue 1
Volume 59
Pages 19-24
Author(s): Vaaler, A.E., Morken, G., Linaker, O.M.
Seclusion, or containment of a patient in an enclosed area, is a common practice in psychiatric acute wards. Traditionally such areas have been used for the dual purpose of meeting the safety and containment needs of behaviorally disturbed patients, and obtaining a decrease in sensory and emotional input (based on the belief that external stimuli would cause patients to suffer excessive mental anxiety). The design and furnishings of the seclusion area are influenced by this need to reduce external stimuli and maintain safety. They are typically sparsely furnished minimizing risk of any physical harm.
Added October 2012
Distraction therapy with nature sights and sounds reduces pain during flexible bronchoscopy: A complementary approach to routine analgesia
2003
Chest
Journal Article
Issue 3
Volume 123
Pages 941-948
Author(s): Diette, G.B., Lechtzin, N, Haponik, E, Devrotes, A, Rubin, H
The demand for better healthcare includes the demand for proper treatment of pain. Joint commission standards for maintaining accreditation also apply to chronic medical conditions and the management of pain. Non-pharmacological methods of managing pain have gained popularity because patients can continue to experience pain despite the use of premedication analgesics and sedatives. Besides there are often side-effects associated with any use of medication. This is of particular concern for invasive procedures such as Flexible Bronchoscopy (FB) that can be frightening and painful for patients.
Added October 2012
Impact of visual art in patient waiting rooms: survey of patients attending a transplant clinic in Dumfries
2010
Journal of the Royal Society of Medicine Short Reports
Journal Article
Issue 52
Volume 1
Pages 1-5
Author(s): Cusack, P, Lankston, L., Isles, C.
Waiting is a core component of the healthcare experience which can induce stress and anxiety in patients and their caregivers. In a Quality Improvement Survey conducted across nine adult renal units the clinic waiting area at Cumfried received the highest score. This study evaluates which aspects of the waiting area were important to the patients and could have impacted their satisfaction scores.
Added October 2012
Impact of Visual Art on Patient Behavior in the Emergency Department Waiting Room
2012
The Journal of Emergency Medicine
Journal Article
Issue 1
Volume 43
Pages 172–181
Author(s): Nanda, U., Chanaud, C, , Nelson, M., Zhu, X., Bajema, R., Jansen, B. H.
Wait times have been reported to be one of the most important concerns for people visiting emergency departments (EDs). Additionally, distrust between the patients and staff of the hospital, patients’ consistent focus on their status, and an uncertainty about the waiting time have been identified as contributors to patient anxiety, fear, confusion, and annoyance. Affective states significantly impact perception of wait time and may be impacted by environmental interventions, such as art depicting nature that has been shown to reduce stress levels and anxiety.
Added October 2012
Effect of Sacred Space Environment on Surgical Patient Outcomes: A Pilot Study
2009
International Journal for Human Caring
Journal Article
Issue 1
Volume 13
Pages 49-59
Author(s): Schmock, B. N., Breckenridge, D. M., Benedict, K.
With the growing trend to patient-centered care, nurses are often tasked to evaluate how care is delivered. The perioperative environment is highly technical in nature and is often perceived as cold, while creating a sense of fear in patients. This study's purpose was to create an alternative healing environment (termed a sacred space and comprised of both environmental and nurse behavioral factors) compared to the traditional environment for surgical patients in the operating room (OR).
Added October 2012
Cancer Patients' Satisfaction With Care in Traditional and Innovative Ambulatory Oncology Clinics
2008
Journal of Nursing Care Quality
Journal Article
Issue 3
Volume 23
Pages 251-257
Author(s): Groff, S. L., Carlson, L. E., Tsang, K., Potter, B. J.
Recent advances in cancer care allow more cancer patients to be treated on an ambulatory care basis, whether chemotherapy, radiation therapy or follow-up care. Care can include physical, psychological, and emotional challenges. Ambulatory oncology clinics have the opportunity to create positive treatment experiences for patients.
Added October 2012
Outcomes of environmental appraisal of different hospital waiting areas
2003
Environment and Behavior
Journal Article
Issue 6
Volume 35
Pages 842-869
Author(s): Leather, P., Beale, D., Santos, A., Watts, J., Lee, L.
Hospitals can be unfamliar environments and can create negative feelings and stress. The physical environmentcan be a source of stress or haved an effect on coping resources. Past research identifies disparities and hierarchical differences between the way environmental needs and desires are prioritized for clinical and medical staff; inpatients; outpatients; and visitors. Few studies evaluate ambulatory care environments.
Added October 2012
Do appealing hospital rooms increase patient evaluations of physicians, nurses, and hospital services?
2003
Health Care Management Review
Journal Article
Issue 3
Volume 28
Pages 254-264
Author(s): Swan, JE, Richardson, LD, Hutton, JD
There is a trend to move healthcare towards hospitality, and create more appealing and less institutional environments. A key driver, not exclusive to the healthcare industry, is that physical surroundings can influence customer judgments of service performance including customer satisfaction, loyalty, favorable word of mouth, recommendations and service quality perceptions. In the context of healthcare although various studies have addressed the importance of the physical environment with respect to favorable health outcomes, few have established a correlation between physical appeal and perception of service quality.
Added October 2012
