Designed sound and music environment in postanaesthesia care units—–a multicentre study of patients and staff
2005
Intensive and Critical Care Nursing
Journal Article
Issue 4
Volume 21
Pages 220-225
Author(s): Thorgaard, P., Ertmann, E., Hansen, V., Noerregaard, A., Spanggard, L.
Music is arguably the non-pharmocological intervention with the most evidence to support it. It has been succesfully used to ease patient pain perception, anxiety and distress for many pre and post procedure settings. However, a majority of the studies implement music intervention at one on one level (providing patients with headphones etc to listen to music). Little research has investigated the design significance of improving the sound environment through music.
Added October 2012
Evaluation of the built environment at a Children's Convalescent Hospital: Development of the Pediatric Quality of Life Inventory (TM) parent and staff satisfaction measures for pediatric health care facilities
2004
Journal of Developmental and Behavioral Pediatrics
Journal Article
Issue 1
Volume 25
Pages 10-20
Author(s): Varni J. W., Burwinkle T. M., Dickinson P., Sherman S. A., Dixon P., Ervice J. A., Leyden P. A., Sadler B. L.
The expectation that the hospital built environment may affect the health and satisfaction of patients and their families continues to interest health care providers and hospital administrators as they differentiate and distinguish the quality and health outcomes of their services. In preparation for the design, construction, and postoccupancy evaluation of a new Children’s Convalescent Hospital, focus groups were conducted and measurement instruments were developed to quantify and characterize parent and staff satisfaction with the built environment of an existing pediatric health care facility, a 30-year-old, 59-bed, long-term, skilled nursing facility dedicated to the care of medically fragile children with complex chronic conditions. The measurement instruments were designed in close collaboration with parents, staff, and senior management involved with the existing and planned facility.
Added October 2012
Impact of visual art in patient waiting rooms: survey of patients attending a transplant clinic in Dumfries
2010
Journal of the Royal Society of Medicine Short Reports
Journal Article
Issue 52
Volume 1
Pages 1-5
Author(s): Cusack, P, Lankston, L., Isles, C.
Waiting is a core component of the healthcare experience which can induce stress and anxiety in patients and their caregivers. In a Quality Improvement Survey conducted across nine adult renal units the clinic waiting area at Cumfried received the highest score. This study evaluates which aspects of the waiting area were important to the patients and could have impacted their satisfaction scores.
Added October 2012
Effect of Sacred Space Environment on Surgical Patient Outcomes: A Pilot Study
2009
International Journal for Human Caring
Journal Article
Issue 1
Volume 13
Pages 49-59
Author(s): Schmock, B. N., Breckenridge, D. M., Benedict, K.
With the growing trend to patient-centered care, nurses are often tasked to evaluate how care is delivered. The perioperative environment is highly technical in nature and is often perceived as cold, while creating a sense of fear in patients. This study's purpose was to create an alternative healing environment (termed a sacred space and comprised of both environmental and nurse behavioral factors) compared to the traditional environment for surgical patients in the operating room (OR).
Added October 2012
Outcomes of environmental appraisal of different hospital waiting areas
2003
Environment and Behavior
Journal Article
Issue 6
Volume 35
Pages 842-869
Author(s): Leather, P., Beale, D., Santos, A., Watts, J., Lee, L.
Hospitals can be unfamliar environments and can create negative feelings and stress. The physical environmentcan be a source of stress or haved an effect on coping resources. Past research identifies disparities and hierarchical differences between the way environmental needs and desires are prioritized for clinical and medical staff; inpatients; outpatients; and visitors. Few studies evaluate ambulatory care environments.
Added October 2012
Patient Satisfaction: Evaluating the Success of Hospital Ward Redesign
2007
Journal for Healthcare Quality
Journal Article
Issue 3
Volume 29
Pages 44-49
Author(s): Kline, T. J. B., Baylis, B. W. , Chatur, F., Morrison, S. A., White, D. E. , Flin, R. H., Ghali, W. A.
Numerous studies asses of the quality of patient care through patient satisfaction measures, and others gauge the interaction between caregivers and patients, but physical facilities are also cited as an important contributor to the patient experience. This study considers a Canadian context, where standards differ from those in the US (e.g. semi-private and ward rooms at the time of the study) and patient satisfaction may be less intrinsic as a benchmark, due to the government structure of care.
Added October 2012
Attribute correlates of hospital outpatient satisfaction
1995
Journal of Ambulatory Care Marketing
Journal Article
Issue 1
Volume 6
Pages 11-43
Author(s): Krueckeberg, H. F., Hubbert, A.
Patient satisfaction with hospital outpatient or ambulatory services is an important factor in influencing patient patronage and loyalty. With the increasing growth of revenue associated with outpatient procedures, this area of practice has important opportunities for market-share development through employee behavior and the influence of management and marketing strategies.
Added October 2012
Factors influencing patient satisfaction when undergoing endoscopic procedures
2009
Gastrointestinal Endoscopy
Journal Article
Issue 4
Volume 69
Pages 883-891
Author(s): Ko, H. H., Zhang, H., Telford, J. J., Enns, R.
Patient satisfaction with endoscopic procedures helps establish performance standards, increases the accountability of physicians and staff, may facilitate patient compliance, and can lead to improvements in the quality of care. Limited data are available regarding the best mechanism and timing for assessing patient satisfaction with endoscopy.
Added October 2012
Paediatric emergency department design: Does it affect staff, patient and community satisfaction?
2003
Emergency Medicine Australasia
Journal Article
Issue 1
Volume 15
Pages 63-67
Author(s): Judkins, S.
The study site was an Australian metropolitan teaching hospital with 34,000 ED visits per year. (Fifteen percent of these were pediatric visits.) A dedicated pediatric waiting area and treatment area were constructed at the study site, physically separate from the adult ED, with décor more appropriate for children, entertainment facilities, and a dedicated nurse in the area.
Added October 2012
A place to heal: Environmental sources of satisfaction among hospital patients
2002
Journal of Applied Social Psychology
Journal Article
Issue 6
Volume 32
Pages 1276-1299
Author(s): Harris, P. B., McBride, G., Ross, C., Curtis, L.
Visits to the hospital might be infrequent, but are often associated with strong emotions. Considering patient needs reflects the growing focus on service quality and patient satisfaction, which now join clinical quality as a holistic approach to health care delivery. This study identifies sources of environmental satisfaction and dissatisfaction among hospital inpatients and examines the relative contribution of environmental satisfaction to the overall hospital experience.
Added October 2012
Keeping hospitals clean: how nurses can reduce health-care-associated infection
2005
Professional; Nurse
Journal Article
Issue 6
Volume 20
Pages 35-7
Author(s): Jeanes, A.
Added October 2012