Challenges in Design and Transition to a Private Room Model in the Neonatal Intensive Care Unit
2006
Advances in Neonatal Care
Journal Article
Issue 5
Volume 6
Pages 271-280
Author(s): Carlson, B., Walsh, S., Wergin, T., Schwarzkopf, K., Ecklund, S.
The need for neonatal intensive care units (NICU) is increasing at a time when research suggests their designs need to change to provide a developmentally appropriate healing environment. One approach is a private room NICU model versus a large multibed ward. However, such a radical design change could be challenging to implement.
Added April 2014
Patient Satisfaction in Women’s Clinics Versus Traditional Primary Care Clinics in the Veterans Administration
Issue 3
Volume 18
Pages 175-181
Author(s): Bean-Mayberry, B., Chang, C-C., McNeil, M., Whittle, J., Hayes, P., Hudson Scholle, S.
Female patients are more satisfied with the care they receive at women’s clinics (WCs) than traditional primary care clinics (TCs). This study is important because the data collected indicate that female patients are more satisfied in WCs than in TCs, regardless of age and race.
Added March 2014
Health Care Wayfinding Integrates Four Aspects to Become Carefinding
2010
American Society for Healthcare Engineering
Monograph
Author(s): Cooper, R.
Carefinding is a term that refers to an evidence-based approach to designing wayfinding systems in healthcare settings, catering to the needs of the users of those spaces, particularly patients and their caregivers. Successful wayfinding in healthcare facilities requires consideration of the user experience, the wayfinding process, the wayfinding plan, and implementation of the plan.
Added March 2014
Noise in the Operating Room—What Do We Know? A Review of the Literature
2010
Journal of PeriAnesthesia Nursing
Journal Article
Issue 6
Volume 25
Pages 380-386
Author(s): Hasfeldt, D., Laerkner, E., Birkelund, R.
Noise is a general stressor and should be avoided in the operating room (OR). However, over the last 10 years, while the focus has been on preventing air pollution and maximizing sterility in the OR, very little attention has gone toward preventing noise pollution. Meanwhile, there is more and more noisy technological equipment in the OR, and it can be assumed that problems with noise in the OR have not decreased.
Added January 2014
Patients’ Interactions in an Intensive Care Unit and Their Memories of Intensive Care: A Mixed Method Study
2013
Intensive and Critical Care Nursing
Journal Article
Author(s): Meriläinen, M, Kyngäs, H, Ala-Kokko, T
The various equipment and devices in the intensive care unit (ICU) make it the most technologically sophisticated environment in any hospital. But, from a patient’s perspective, being connected to various devices; experiencing unsettling noises, smells, lighting, and uncomfortable temperatures; and enduring the perceptions of other patients as care objects can cause both physical and mental stress.
Added January 2014
Bathing people with dementia: when education is not enough
2012
Journal of Gerontological Nursing
Journal Article
Issue 9
Volume 38
Pages 43-51
Author(s): Gaspard, G., Cox, L.
Dementia is increasing at the rate of one case every 7 seconds. As such, the need for methods for caring for these patients with dignity also increases. Current research indicates that many people with dementia respond negatively to bathing, in part because they don’t feel comfortable being naked in front of other people or with unfamiliar bathing equipment, and may develop resistant behaviors.
Added January 2014
Enhancing a primary care environment: a case study of effects on patients and staff in a single general practice
2008
British Journal of General Practice
Journal Article
Issue 552
Volume 58
Pages 465-470
Author(s): Rice, G., Ingram, J., Mizan, J.
The stress and satisfaction of patients and staff are important healthcare outcomes. Patient satisfaction and stress strongly impacts patient health, the images of healthcare organizations, patient loyalty, patient retention and attraction, operating revenue, and profit margin. Staff stress and job satisfaction directly impacts the quality of patient care, work efficiency, and staff turnover intent.
Added November 2012
Evaluation of the built environment at a Children's Convalescent Hospital: Development of the Pediatric Quality of Life Inventory (TM) parent and staff satisfaction measures for pediatric health care facilities
2004
Journal of Developmental and Behavioral Pediatrics
Journal Article
Issue 1
Volume 25
Pages 10-20
Author(s): Varni J. W., Burwinkle T. M., Dickinson P., Sherman S. A., Dixon P., Ervice J. A., Leyden P. A., Sadler B. L.
The expectation that the hospital built environment may affect the health and satisfaction of patients and their families continues to interest health care providers and hospital administrators as they differentiate and distinguish the quality and health outcomes of their services. In preparation for the design, construction, and postoccupancy evaluation of a new Children’s Convalescent Hospital, focus groups were conducted and measurement instruments were developed to quantify and characterize parent and staff satisfaction with the built environment of an existing pediatric health care facility, a 30-year-old, 59-bed, long-term, skilled nursing facility dedicated to the care of medically fragile children with complex chronic conditions. The measurement instruments were designed in close collaboration with parents, staff, and senior management involved with the existing and planned facility.
Added October 2012
A Novel PACU Design for Noise Reduction
2008
Journal of PeriAnesthesia Nursing
Journal Article
Issue 4
Volume 23
Pages 226-229
Author(s): Smykowski, L.
As redesign and renovation of patient care units occur, health care providers need to consider the importance of lowering environmental stressors. Noise in the hospital environment is one well documented problem, with detrimental effects to both patients and staff. The paper reviews the redesign of the organization's PACU that explored a unique floor plan to minimize noise and improve privacy.
Added October 2012
Factors Determining Inpatient Satisfaction With Care
2002
Social Science & Medicine
Journal Article
Issue 4
Volume 54
Pages 493-504
Author(s): Thi, P. L.N. , Briancon,S., Empereur, F., Guillemin, F.
With the growing interest in patient-centered care, patient evaluations of their own experiences have been increasingly used to improve the quality of care. Factors associated with satisfaction are thought to include the structure, process and outcome of care as well as patient sociodemographic, physical and psychological status, and attitudes and expectations concerning medical care.
Added October 2012
The Ecology of the Patient Visit: Physical Attractiveness. Waiting Times and Perceived Quality of Care
2008
Journal of Ambulatory Care Management
Journal Article
Issue 2
Volume 31
Pages 128-141
Author(s): Becker, F, Douglass, S
Waiting times can be a challenge in outpatient facilities. This may impact the satisfaction of patients as well as the efficiency of staff. While the actual waiting time is often a result of process, the quality of the wait, and the overall waiting experience, can be effected by the environment.
Added October 2012
Cancer Patients' Satisfaction With Care in Traditional and Innovative Ambulatory Oncology Clinics
2008
Journal of Nursing Care Quality
Journal Article
Issue 3
Volume 23
Pages 251-257
Author(s): Groff, S. L., Carlson, L. E., Tsang, K., Potter, B. J.
Recent advances in cancer care allow more cancer patients to be treated on an ambulatory care basis, whether chemotherapy, radiation therapy or follow-up care. Care can include physical, psychological, and emotional challenges. Ambulatory oncology clinics have the opportunity to create positive treatment experiences for patients.
Added October 2012
Patient Satisfaction: Evaluating the Success of Hospital Ward Redesign
2007
Journal for Healthcare Quality
Journal Article
Issue 3
Volume 29
Pages 44-49
Author(s): Kline, T. J. B., Baylis, B. W. , Chatur, F., Morrison, S. A., White, D. E. , Flin, R. H., Ghali, W. A.
Numerous studies asses of the quality of patient care through patient satisfaction measures, and others gauge the interaction between caregivers and patients, but physical facilities are also cited as an important contributor to the patient experience. This study considers a Canadian context, where standards differ from those in the US (e.g. semi-private and ward rooms at the time of the study) and patient satisfaction may be less intrinsic as a benchmark, due to the government structure of care.
Added October 2012
Attribute correlates of hospital outpatient satisfaction
1995
Journal of Ambulatory Care Marketing
Journal Article
Issue 1
Volume 6
Pages 11-43
Author(s): Krueckeberg, H. F., Hubbert, A.
Patient satisfaction with hospital outpatient or ambulatory services is an important factor in influencing patient patronage and loyalty. With the increasing growth of revenue associated with outpatient procedures, this area of practice has important opportunities for market-share development through employee behavior and the influence of management and marketing strategies.
Added October 2012
Role of the Physical and Social Environment in Promoting Health, Safety, and Effectiveness in the Healthcare Workplace
2006
The Center for Health Design
Report
Author(s): Joseph, A.
Added October 2012
Parental Satisfaction in a Pediatric Intensive Care Unit
2003
Marshall Digital Scholar
Thesis
Author(s): Koontz, V.S.
Added October 2012
Assessing the role of cultural differences on healthcare receivers' perceptions of health care providers' cultural competence
2007
School of Communication Studies
Thesis
Author(s): Ahmad, R.
Added October 2012
Professional Perspectives On Family- Centered Care
2002
The Center for Health Design
Report
Author(s): Center, C.C.M.
Added October 2012
Hospital staff perceptions of parental involvement in paediatric hospital care
2006
Journal of Advanced Nursing
Journal Article
Issue 5
Volume 53
Pages 534-542
Author(s): Ygge, B.M., Lindholm, C., Arnetz, J.
Added October 2012
The Pediatric Family-Patient Health Education Library: The Issue of Access to Information
1981
Pediatrics
Journal Article
Issue 3
Volume 68
Pages 374-378
Author(s): Sahler, O., Satterwhite, B., Reynolds, J.
Added October 2012
