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Knowledge Repository

An integrated patient journey mapping tool for embedding quality in healthcare service reform

Author(s): McCarthy, S., O’Raghallaigh, P., Woodworth, S., Lim, Y. L., Kenny, L. C., Adam, F.
Healthcare facilities have complex processes that require adequate monitoring to provide a satisfying experience to the patient. Having an efficient and compliant process doesn’t necessarily guarantee good overall patient satisfaction.
Key Point Summary
Added January 2018

Fable Hospital 2.0: The Business Case for Building Better Health Care Facilities

Author(s): Sadler, B. L., Berry, L., Guenther, R., Hamilton, D. K., Hessler, F., Merritt, C., Parker, D.
The Fable Hospital, an imaginary facility with the best design innovations, was proposed in 2004, and the authors indicate that many healthcare systems have consequently adapted the principles in the building of their hospitals.
Key Point Summary
Added September 2017

Residential Healthcare Facilities 2014 Guidelines Revision Project: Culture Change

Author(s):
Added October 2012

Healthcare facility design development in Kuopio University Hospital

Author(s): Reijula, J., Kouri, J., Aalto, L., Miettunen, R., Reijula, K.
Added March 2019

Destination Bedside

Author(s): Watkins, N., Kennedy, M., Lee, N., O’Neill, M., Peavey, E., DuCharme, M., & Padula, C.
Patient-centered care (PCC) has been at the core of healthcare reform. Improvements and advancements in Healthcare Information Technology (HIT), Electronic Health Records and inpatient unit layout have been some means that aim to achieve PCC. Also key to PCC is the alleviation of medical errors, which HIT and related technology can help achieve. 
Key Point Summary
Added January 2016