An integrated patient journey mapping tool for embedding quality in healthcare service reform
Journal of Decision Systems
Healthcare facilities have complex processes that require adequate monitoring to provide a satisfying experience to the patient. Having an efficient and compliant process doesn’t necessarily guarantee good overall patient satisfaction.
Added January 2018
Fable Hospital 2.0: The Business Case for Building Better Health Care Facilities
Hastings Center Report
The Fable Hospital, an imaginary facility with the best design innovations, was proposed in 2004, and the authors indicate that many healthcare systems have consequently adapted the principles in the building of their hospitals.
Added September 2017
Residential Healthcare Facilities 2014 Guidelines Revision Project: Culture Change
Added October 2012
Healthcare facility design development in Kuopio University Hospital
Intelligent Buildings International
Added March 2019
The Journal of Nursing Administration
Patient-centered care (PCC) has been at the core of healthcare reform. Improvements and advancements in Healthcare Information Technology (HIT), Electronic Health Records and inpatient unit layout have been some means that aim to achieve PCC. Also key to PCC is the alleviation of medical errors, which HIT and related technology can help achieve.
Added January 2016