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Knowledge Repository

The Relationship Between Counselor Satisfaction and Extrinsic Job Factors in State Rehabilitation Agencies

Author(s): Andrew, J. D., Faubion, C. W., Palmer, C. D.
In a national study, researchers collected survey data from 315 state rehabilitation agency counselors in 16 states to examine job satisfaction and extrinsic job factors. This report provides statistical analyses and extensive descriptive data characteristics. For example, only 46% of the sample reported having a master's degree (or higher) in some form of counseling, and only 25% reported...
Key Point Summary
Added August 2012

A place to heal: Environmental sources of satisfaction among hospital patients

Author(s): Harris, P. B., McBride, G., Ross, C., Curtis, L.
Visits to the hospital might be infrequent, but are often associated with strong emotions. Considering patient needs reflects the growing focus on service quality and patient satisfaction, which now join clinical quality as a holistic approach to health care delivery. This study identifies sources of environmental satisfaction and dissatisfaction among hospital inpatients and examines the relative contribution of environmental satisfaction to the overall hospital experience. 
Key Point Summary
Added October 2012