The Ambulatory Practice of the Future (APF) at Massachusetts General Hospital is an innovative new approach to primary care delivered by highly collaborative teams, with the patient as an active participant. This proactive partnership between patients and caregivers focuses on prevention and controlling the cost of care through prevention of chronic disease. The practice also seeks to improve the work life of primary caregivers and support their professional development.
The APF’s care model involves a complete paradigm shift in ambulatory care:
Current Paradigms APF Paradigms
Focus on sickness ---> Focus on health & life balance
Event-based healthcare ---> Continuous healthcare
Static experiences ---> Interative experiences
Directive communication ---> Collaboration
Individual experiences ---> Team-based experiences
Patient goes to treatment ---> Treatment goes to patient
One size fits all ---> Mass customization
Obscurity ---> Transparency
The Ambulatory Practice of the Future opened in May of 2010. Currently, the clinic is serving only MGH employees and their spouses or partners. This practice will gather data over its first three years of operation that will inform how the model will be applied to other MGH primary care practices.