Randy's expertise in developing and building partnerships along with his passion for communicating industry issues is key in his role here at The Center where he works with industry partners to develop events, programs and education designed to keep the community inspired and informed.
Previously, Randy was a senior vice president, at Planetree. As a highly regarded speaker, facilitator, author and consultant, Randy has, for more than twenty years, inspired healthcare organizations nationally and internationally to make fundamental change in their belief systems thereby transforming the way patient-centered care is defined and delivered through healing environments, service and leadership, and enhancing the patient, family and employee experience.
Randy has contributed to numerous mainstream publications, health care periodicals, and the promotion of patient-centered care in the media. In a landmark Bill Moyers’ public broadcasting documentary series “Healing and the Mind”, Randy was recognized as a member of the groundbreaking team responsible for bringing to life the first system-wide Planetree implementation. Carter contributed to the books “Putting Patients First”(Jossey-Bass Publishing) which won the ACHE Hamilton Book of the Year Award in 2004, “Turned On Organizations” (Harper Business) and the first edition of “The Putting Patients First Field Guide: Global Lessons in Designing and Implementing Patient-Centered Care” (Jossey-Bass Publishing) September, 2013.