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The Center for Health Design - CURRENTS Newsletter
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The Center for Health Design - Currents Newsletter

October 13, 2016

The Scoop

Autumn Anniversary

This week marks not only a change in our bimonthly newsletter format but also my 27-year anniversary with The Center for Health Design.  27 years ago and just 10 days before the 6.9 magnitude earthquake that would mark my “welcome” to being a San Francisco Bay Area resident, I started my journey with The Center.

My plan was to stay for eight-weeks. I was going to help produce our annual conference, and then go find a job as the design professional to match the degree I had just earned. That short stint lead to an almost three-decade career that has taken me places far beyond any expectations I had for my career when I graduated from college. 

I’m very proud of The Center and the impact our work has had on healthcare environments around the world. But I’m even more proud of the community we have built, the lifelong friendships I have made and the people who have volunteered and worked for The Center over all these years. Their energies and efforts have moved mountains.

Be well,

Debra Levin, EDAC
President and CEO


Uber's Pilot Program Brings the Ease of Modern Transportation to Health Care

Uber has already partnered with systems such as Medstar Health to get patients to their appointments, but the transportation giant’s newest pilot program has shown promises of making an even bigger splash.

The program involves a patient-centered portal that’s integrated with patient health records, allowing hospital transport coordinators to schedule and manage on-demand rides from one centralized location. Mercy Health System’s three acute care hospitals and their PACE, all-inclusive care program for the elderly in Pennsylvania are part of the initial pilot program. And the Philadelphia-area system already sees this as an opportunity to provide more individualized care, while driving down costs.

Everything is HIPAA-compliant and patients don’t need a new app or device with the option to receive ride update alerts through email, phone or text. Transport coordinators can arrange for individualized rides through one dashboard, instead of having to use many different methods and trying to keep track of taxi vouchers. 
Hospitals & Health Networks, more...


12 Statistics on Construction & Design: Patient Experience is Paramount

The 2016 Hospital Construction Survey revealed the impact of consumerism on healthcare facilities. Health Facilities Management and the American Society for Health Engineering of the American Hospital Association conducted the survey of 3,125 hospital and health system executives.

Here are 12 survey highlights:

1. Upwards of 86 percent of respondents denoted patient satisfaction as "very important" when considering design changes to health facilities and services.

2. More than 50 percent of respondents reported implementing noise-reduction construction material to boost patient experience.

3. Hospital executives are also influenced by the patient demand for privacy and comfort, with 66 percent of respondents noting conversion of semiprivate rooms to private rooms.

4. Forty-nine percent of respondents said they are expanding patient room square footage. This trend may flip, however, as more facilities are reconsidering smaller patient rooms.

5. About 75 percent of respondents noted the inclusion of wifi access in their facilities. Becker's Hospital Review, more...


The $54 Million Hospital Without Any Beds

Mercy Hospital wants to provide better care for its patients -- by making sure they don't come to the hospital.

Instead, 330 staffers at Mercy's Virtual Care Center, located just outside of St. Louis, place video calls to patients using highly sensitive two-way cameras -- and monitor their vital signs in real time through tools like pulse oximeters that plug into an iPad.

The goal: Avoid expense and hassle on both sides by providing care when and where the patient needs it, preventing some of the hospital re-admissions that add $41.3 billion to hospital costs annually, according to a government study.

Under new federal guidelines, hospitals are partly responsible for keeping costs down. So they're turning to video chats, email and other online communications to keep patients out of the ER whenever possible.

"The sickest 5% of patients are typically responsible for about half of the health care spent and many end up, unnecessarily, back in the hospital," Gavin Helton, the medical director of Mercy Virtual Care, told CNNMoney. "We need an answer for those patients."

Mercy says the Virtual Care Center, launched in October 2015, is the first of its kind: a $54 million, four-story "hospital without beds" that houses zero patients. It's home to a variety of "telemedicine" programs that allow Mercy to care for patients remotely round-the-clock. CNN Money, more... 


Safety Program Cuts Slips, Falls and Legal Fees at Hospital Campus

When the number of slips, trips and falls reached an untenable level in the common areas of St. Joseph’s Hospital campus, Tampa, Fla., leadership decided it was time to take action.

After gaining support from top leaders and hospital staff and initiating several safety measures, St. Joseph’s succeeded in reducing the number of incidents by 16 percent in 2015 compared with that of the previous year.

St. Joseph’s three-hospital campus also reduced the cost of litigation related to claims from slips, trips and falls from a high of $700,000 in 2013 to $5,000 only one year later as safety actions took hold.
Health Facilities Management, more...


The Center’s work is made possible with the funding support of our Partners:


Time to Register for HCD Expo & Conference

Going to Healthcare Design Expo & Conference?  Once registered, you can reserve your spot in the EBD coaching pre-conference workshop that explores the practical application of evidence-based design into your projects. Then, get prepared for the EDAC Exam with a comprehensive study session taught by industry experts.  

Saturday, November 12

W01 - Coaching Workshop, Practical Application of Evidence-Based Design
8:00 AM - 3:00 PM
This unique workshop is an excellent opportunity to bring EBD concepts into practice, offering an introduction to EBD as well as personal consultation about how to integrate the EBD process into your project(s).

W06 - EDAC Examination Preparation Workshop
(3:30 p.m. – 5:30 p.m.)
This comprehensive study session prepares you to take the EDAC exam by offering general information about the exam, the types of questions on the exam, a detailed review of the three study guides, an overview of the five domains included on the Exam Content Outline, a summary of key concepts, and time for Q&A.

Monday, November 14

EDAC Exam 
11:00 am - 1:00 pm OR
5:00 - 7:00 pm

HCD conference attendees have the opportunity to take the EDAC Exam at conference and take advantage of a 10% discount + risk free offer - you can retake the exam once at no charge if you do not pass.  






Safety Risk Assessment Toolkit

This Safety Risk Assessment (SRA) toolkit helps healthcare design teams proactively identify and mitigate built environment conditions that may impact patient and worker safety in healthcare environments.  Through extensive review of research, consensus building with industry experts, and pilot testing, the SRA toolkit was created to support the 2014 FGI Guidelines for Design and Construction of Hospitals and Outpatient Facilities.  

Enjoy this free resource here.



EDRA invites you

to submit an application to EDRA CORE

Environmental Design Research Associations (EDRA) Certificate of Research Excellence (CORE) is devoted to recognizing and celebrating exceptional environmental design research as applied to design projects.  Under this program, CORE certificates are issued to rigorous and impactful practice-based design research that sparks innovation and promotes best practice in environmental design.

If you have completed a significant practice-based research project in the last two years and share EDRA’s commitment to advancing design research, apply to CORE as a way to show how your design research effort is making a real impact on design.

Application Deadline - November 1, 2016

More information here  

Download the 2016 CORE Application Brochure here.    



Classic Resources

Free resources and tools to advance best practices and demonstrate the value of design to improve health outcomes, patient experience of care, and provider/staff satisfaction and performance. 

Patient-Centered Medical Home Design Evaluation Checklist 

This tool provides healthcare designers and professionals with patient-centered medical home principles/goals and how environmental, operational and people measures can be implemented to achieve said goal. 


Clinic Design Post-Occupancy Evaluation Toolkit

Evaluation and feedback are key to improving the built environment, especially when it involves the larger community. 

A post-occupancy evaluation (POE) of an ambulatory care building can provide insight on:

  • identifying and solving problems in the built environment
  • fine-tuning the building according to user needs and feedback
  • ongoing building adaptions due to changing organizational needs

The Center for Health Design is a nonprofit 501c(3) organization whose mission is to transform healthcare environments for a healthier, safer world through design research, education and advocacy. Looking for ways to support our work? Contact us.

Join our Community of Affiliates  •  Become a Pebble Partner  •  Donate
Ask Us About Volunteer Opportunities  •  Contact Us

© 2016 The Center for Health Design

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