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Insights & Solutions

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Webinar
May 2017 Webinar
This webinar explores: identify current, future, and anticipated trends in healthcare design, technology, and clinical care, including the collaborative process used to connect these trends to a specific population, learn about the challenges of providing high quality care to a dramatically diverse and unique patient population, understand how the proposed care model will serve patients by leveraging synergistic and local community programs, and explore the design concepts and operational strategies that can support respite spaces, waiting area, obstetrics, ambulatory care, inpatient care, population health, and behavioral health.
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Webinar
May 2017 Webinar
This webinar explores: understand the evolving nature of the healthcare payment system, understand how peculiarities in the fee-for-service system affected decisions to build and develop ambulatory centers, identify at least seven major categories of ambulatory care, recognize how different models of ambulatory care fit within larger care delivery systems, and evaluate the opportunities for new, emerging, and hybrid models of ambulatory care for a changing payment system.
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Webinar
April 2017 Webinar
This webinar explores: understand the strategies of clean flow and where should they be applied, differentiate between code minimums and true best practices and the design that supports them, examine how the physical environment can affect the hospital’s bottom line, and explore the latest thinking on clean flow and their design implications.
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Tool
April 2017 Tool
This tool provides healthcare designers and professionals with ED throughput principles/goals and how environmental, operational, and people measures can be implemented to achieve said goal. Download the tool by clicking the purple bar above.
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Lessons Learned
April 2017 Lessons Learned
The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of emergency department throughput.  
Blog
April 2017 Blog
The best hospital design plans are only as good as the processes and systems they support. What this means when it comes to patient throughput is that a well-thought-out built environment needs to have well-functioning services and policies in place to ensure that things run in a truly optimal way. One way to do this is to include the “right” people in your efforts from the very beginning onward.
Blog
April 2017 Blog
What message does your Emergency Department (ED) send to patients who step through the doors? If it isn’t a comprehensively welcoming one, you could be increasing patient and family stress levels before they’ve even begun assessment or treatment. As overcrowding in EDs and awareness of the consequences grows within the healthcare industry, it’s crucial to begin taking steps to improve your care environment for staff and patients.
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Case Study
April 2017 Case Study
Learn about: methods to minimize patient wait times and maximize use of hospital space, guiding principles implemented in a Seattle children’s hospital to improve patient and provider communication, and how architects, healthcare providers, and families can collaborate to design a patient-centered emergency department.
April 2017 Related Resource
This list of resources is made of up of articles, books, policies, organizations, and more, related to the emergency department. Use this list to learn more about this topic.
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Case Study
April 2017 Case Study
Learn about: evidence-based design solutions to address throughput challenges in today’s overcrowded emergency departments, the importance of aligning research design with organizational operations and processes for successful research, and the advantages of basing research methods on previous studies.