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Insights & Solutions

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Executive Summary
March 2014 Executive Summary
Learn about: how excessive noise can negatively impact patients and staff in hospital environments, the various ways to improve patients’ perception of sound, and the specific low cost, medium cost, and high cost design strategies that can reduce noise. 
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Issue Brief
March 2014 Issue Brief
As part of the noise toolbox, in this issue brief you will learn about how excessive noise can negatively impact patients and staff in the hospital environment, ways to improve patients’ perception of sound, and low-cost, medium-cost, and high-cost design strategies that can reduce noise.
October 2015 Related Resource

This list of resources is made of up of articles, books, policies, organizations, and more, related to noise  Use this list to learn more about this topic.

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Webinar
February 2015 Webinar
The built environment plays a critical role on the health and wellbeing of its inhabitants, including: the advent of the evidence-based methodology on disruptive innovation in healthcare design; biophilia as a baseline for the shift to our inordinate amount of sedentary time indoors; how to access color and light, and their misunderstood impact on an occupant’s experience; discussion of issues related to acoustical integrity of our environments; environments that encourage interaction, communication and the healing power of touch; and an assessment of how design impacts “life indoors” through a review of best practices.
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Webinar
September 2014 Webinar
Healthy soundscapes are paramount to the missions of hospitals: patients need to sleep and heal without unnecessary environmental stressors; staff, patients, and family need to communicate accurately but privately; staff need to be able to localize alarms and calls for help. There is growing research evidence of the potentially negative effects of poor soundscapes on hospital occupants. Explore recent findings from the Healthcare Acoustics Research Team (HART), an international collaboration of specialists in architecture, engineering, medicine, nursing, and psychology. 
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Webinar
July 2014 Webinar
The waiting room continues to be a major problem area in terms of patient and family experience, as well as organizational efficiency. Healthcare organizations struggle to accommodate high patient volumes and a variety of acuity levels, while patients and families deal with a roller-coaster of emotions, long wait times, and lack of privacy. The majority of research on the topic of waiting room design is based in case studies, which provide little generalizable evidence for further application.
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Webinar
May 2014 Webinar
From heightened anxiety and stress, to medical errors, to staff burnout, to HIPAA violations, that hospital noise is pandemic is well known. Ongoing efforts to reduce noise in hospitals, including the “quiet at night” campaigns, have limited success due to a misunderstanding regarding the characteristics of a restful environment. The auditory environment is the least controllable and the most pervasive, involving communications, technology, family dialogue, sounds of recovery and sounds of disease. This webinar provides both insights and frameworks for creating a healing, restful environment.
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Design Strategies
May 2014 Design Strategies
Overview

HCAHPS scores related to noise in the hospital environment are typically among the lowest. Acoustic intervention packages implemented by healthcare organizations are often a combination of built environment and operational measures.  

 

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Lessons Learned
August 2014 Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of noise.  

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Tool
September 2015 Tool
This tool provides healthcare designers and professionals with ideas on how to address the issue of noise in facility design.