Director of Strategic Projects
A consultant to The Center for Health Design (CHD), Donna directs the continual development and growth of our Evidence-based Design Accreditation and Certification (EDAC) program. Her strategic oversight and industry experience helped propel EDAC to become widely accepted by top architectural firms throughout the country, and worldwide. She also directs and facilitates the Built Environment Network program, a collegial network of executives and industry leaders who participate in strategic discussions to help set the direction for the future of the built environment.
Donna has more than three decades of healthcare leadership experience, including executive roles with Kaiser Permanente (KP... read more
A consultant to The Center for Health Design, Jennifer manages the strategy, design and execution of our conference educational programs and webinars. She keeps everything on track and makes sure that our conference programs offer the best and brightest ideas in the industry.
Principal and founder of Cotter/Wilcox, LLC, Jennifer has more than 20 years of experience in the association and non-profit communities. She has successfully led large-scale change management processes focused on technology implementation, new product development, leadership development, customer service and brand repositioning and management. She has taught membership development courses at the University of... read more
As a Research Associate with The Center for Health Design, Dr. Card has been invaluable in several special projects including the development of the CHD online Safety Risk Assessment. He holds a PhD from the University of Cambridge, and an MPH from the University of South Florida, as well as professional certifications in public health (CPH), healthcare quality (CPHQ), and healthcare risk management (CPHRM). Dr. Card’s interests include the conceptual frameworks, tools, and techniques by which health service organizations improve patient safety, healthcare quality, patient/user experience, and disaster preparedness. He is the editor of the Journal of Healthcare Risk Management.
As a part of The Center's research staff, Melissa focuses her efforts on Affiliate+, special research projects as well as The Center’s ongoing research initiative, the Pebble Project. Working closely with VP for research, Ellen Taylor, AIA, MBA, EDAC, she is examining the impact of the built environment on healthcare outcomes by evaluating the effects of evidence-based design innovations and disseminating research findings through presentations and publications.
Melissa was previously a senior design researcher for Davis Partnership Architects and prior to that she served as a researcher with the OMNI Institute and the Center for Children, Youth & Environments at the University... read more
Director of Industry Relations
Lynn's expertise in developing partnerships and her ability to lead effective member outreach and education programs are key skills she uses in her position as Director of Industry Relations to add value for both The Center’s members and partners. Working closely with members, Lynn identifies new benefit opportunities and increases the value of the member experience. She also works to optimize and expand The Center’s partner program.
Prior to joining The Center, Lynn was a senior analyst, advocacy with our partner, the American Society for Healthcare Engineering (ASHE) of the American Hospital Association. In this position, she advocated for members and the industry by... read more
Senior Marketing & Communications Manager
Linda ensures that our website, social media strategy and ongoing marketing campaigns reflect our brand, highlighting our values and mission. She strategizes with executive staff and project managers to define and develop creative marketing and public relations efforts. Keeping a watchful eye to maintain brand consistency, she develops and produces all print and online marketing collateral and presentations.
Her marketing communications career has spanned global high tech and retail companies along with community-based organizations. Linda has a bachelor’s degree in French with a minor in Spanish from San Jose State University.
Anna manages the day-to-day operations of the office, which means everything from supporting the whims of our busy staff and coordinating our meetings to managing our HR department and vendors.
Anna holds a Bachelor of Arts Degree in English from the University of California, Berkeley. She has extensive experience in customer service and administrative responsibilities from her years working as an Executive Assistant for Gap Inc., Four Seasons Hotels, and technology start-up Commerce One, and as a Sales Assistant at a financial investment company.
Catherine Ancheta has been with The Center for Health Design since 2009. As project manager, she oversees the grant funded research projects that develop tools and resources for the healthcare design community. She has worked on grants funded by The California Healthcare Foundation, The American Society of Interior Designers, The Agency for Healthcare Research & Quality, The Kresge Foundation, and The Donghia Foundation. She enjoys collaborating with internal and external researchers and subject matter experts to ensure quality and applicability of tools in real-world projects. For the last few years, she has coordinated the Health Design Insights events which... read more
As a project manager, Natalie works closely with partner, Emerald Exposistions on:
Heathcare Design Expo & Conference
Environments for Aging Expo & Conference
Healthcare Design and Contract magazines to develop articles and awards
She also works with our research and education teams to create the Pebble in Practice Workshops.
Natalie is a graduate of California State University, East Bay with a BA in Human Development.
Letitia is the Bookkeeper for CHD. She ensures that the monthly financial transactions are posted and reconciled and also processes payroll. She has been in the accounting industry for over 15 years and has worked with non-profits and governmental agencies. Letitia has a bachelor’s degree in business administration, with an accounting focus and a minor in economics from Cal State East Bay.
Alan’s expertise in web development has brought a new level of focus to our online marketing efforts. As part of the marketing team, he has played a major role in the re-development, re-design, programming and launch of our new website to make it more user friendly, interactive and engaging.
Alan is also founder and owner of Puccinelli Digital, which provides web development and consulting services to local businesses and agencies. He has a bachelor's of sciences in industrial technology from California Polytechnic State University, San Luis Obispo.
Jill manages and works with our volunteer and membership programs, including EDAC, Research Coalition, Environmental Standards Council, and Built Environment Network. She also oversees the Evidence-Based Design Touchstone Awards.
A graduate of Heald Business College, Jill owned and operated a family auto brokerage business for over 25 years. She enjoys spending time with her husband and three sons.
Jamie joined The Center for Health Design in January 2018 as our Project Assistant. She assists the project managers with various administrative tasks, fulfills book orders, and maintains the information within our database. Jamie graduated from Heald College in 2014, with an AA in Business Administration. She has two daughters, and spends her free time camping and gardening.