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Communication

People treated in facilities where the setting is conducive to strong communication tend to give higher scores in patient satisfaction surveys. By focusing on the communication that occurs between providers and patients in a healthcare space, design can be used to facilitate and enhance meaningful interaction.

Insights & Solutions

Member Project
March 2016 Member Project
gapingvoid Firm's role on the project:  Creating an immersive art installation to improve engagement and satisfaction  

 

Tool
August 2015 Tool
This tool provides healthcare designers and professionals with ideas on how to improve nurse-patient communication through facility design.
Executive Summary
February 2015 Executive Summary

Learn about: elements of the built environment that improve nurse-patient communication; design interventions that could improve nurse-patient communication as found in the literature; how to ask better questions surrounding this critical relationship during your next project.

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