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Communication

People treated in facilities where the setting is conducive to strong communication tend to give higher scores in patient satisfaction surveys. By focusing on the communication that occurs between providers and patients in a healthcare space, design can be used to facilitate and enhance meaningful interaction.
 

Insights & Solutions

Webinar
January 2018 Webinar
When we design healthcare facilities, we may not always have a complete understanding of how we can proactively design for safety and account for risk beyond fire and life safety. How can we more effectively consider safety issues like infections, falls, medication errors, injuries associated with patient handing or behavioral health, and security? This webinar introduces the new, easier to use, online interface for The Center’s Safety Risk Assessment (SRA) toolkit, a proactive and systematic approach to designing and renovating healthcare facilities for safety. Originally developed through research and consensus to support the requirements of the FGI Guidelines, The Center's research team will walk you through the why, what, and how of each part of the online SRA toolkit illustrating features with vignettes gathered from the testing process.  
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Member Project
March 2016 Member Project
The mission of this project was to create a transformative experience for everyone who interacted in the environment of the practice through the installation of artwork.
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Tool
August 2015 Tool
This tool provides healthcare designers and professionals with ideas on how to improve nurse-patient communication through facility design.
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