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Communication

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People treated in facilities where the setting is conducive to strong communication tend to give higher scores in patient satisfaction surveys. By focusing on the communication that occurs between providers and patients in a healthcare space, design can be used to facilitate and enhance meaningful interaction.
 

Insights & Solutions

Blog
March 2015 Blog

Life in most healthcare organizations passes at a rapid pace. Sounds familiar, right? And in the frenzy of the moment, you probably find that opportunities for your staff to communicate with one another are often overlooked. Yet such internal communication is essential for efficiency, safety, and consistency in patient care. So how do you find that balance without tipping the scale?

Blog
March 2015 Blog

When you think of your organization’s setting, you probably focus on its visual and functional aesthetics. But do you also connect the design approach to the logistics of the communication that occurs in the space? If not, you could be missing some very real opportunities for improvement, since research reveals that the two can be closely linked. As the focus in healthcare hones in more and more on that all-essential interaction between physicians and patients, you’ll want to be more aware of how your design choices facilitate such meaningful communication.

Blog
March 2015 Blog

When you think of your communication goals, they’re probably focused on promoting your healthcare organization broadly within your community. Of course this is an essential ingredient in attracting highly qualified staff and building patient volume. But did you know that it’s also just as important—if not more so—to develop an internal communication strategy?

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