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Emergency Department (ED) Throughput

As hospitals and staff are overwhelmed with an influx of patients, overcrowding and long wait times continue to be problematic as hospitals struggle to get patients in and out of the ED. Using creative strategies to design flexibility into the built environment, hospital EDs can optimize operations and improve throughput while continuing to put the patient first. To View a Complete List of Toolbox Contents and Resources, Click Here.

Insights & Solutions

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EBD Journal Club
May 2023 EBD Journal Club

Taylor, A. Murakami, M., Kim, S., Chu R., Riek, L.D.  Proceedings of the ACM on Human-Computer Interaction. Vol. 6, Issue CSCW2, Article No.: 442pp 1–40. https://doi.org/10.1145/3555543.

EBD Journal Club
July 2022 EBD Journal Club

Madson, M., Goodwin, K. (2021). Health Environments Research & Design Journal. DOI: 10.1177/1937586721994593

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May 2021 Webinar

This webinar highlights the University of Michigan Medical Center’s journey to address this challenge. In 2012, their hospital and ED leadership hypothesized that creating a dedicated unit in the ED for the provision of extended critical care would help meet some of these challenges, which in turn may improve care delivery and patient outcomes. Pre-determined guiding principles were carefully followed throughout the design and build phases. From start to finish, the project utilized key lean facilities design principles including the use of full-scale mock-ups. This led to a finished build that was completed ahead of schedule, under budget and with no significant change orders.  


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