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Communication

People treated in facilities where the setting is conducive to strong communication tend to give higher scores in patient satisfaction surveys. By focusing on the communication that occurs between providers and patients in a healthcare space, design can be used to facilitate and enhance meaningful interaction.
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Insights & Solutions

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Lessons Learned
September 2015 Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of communication.  

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Project Brief
March 2015 Project Brief
Learn about: how the architecture firm's observations informed design solutions for the new clinic, about design methods to improve staff collaboration and maintain patient privacy, and about spaces that allowed caregivers to begin exams immediately after patients arrived.
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