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Insights & Solutions

Get the latest trends, tools, and resources for improving healthcare environments here. Browse our many free and members-only resources, including research reports and issue briefs, interviews, case studies, design strategies, lessons learned, key point summaries, and webinars.

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Webinar

Telemedicine: How Virtual Connectivity and Care Are Reshaping Architectural Programming

June 2018 ∘ Webinar ∘
How does healthcare facility programming change when new telemedicine technologies move the conversation from the need for flexible facilities to what facilities may become unnecessary? The most influential disruptive technologies have been virtual, redefining the roles of health professionals and forcing the design community to reconsider what kinds of facilities are needed for care delivery. These virtual care technologies are having significant influence on healthcare design because they demand very different kinds of facilities, and in some cases no facilities at all. This presentation will feature these disruptive telemedicine technologies and explore their potential to launch a virtual medical care delivery model that challenges the heart of our healthcare system—the patient-doctor relationship.
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Eliminate Waiting Room Time and Increase Exam Room Utilization

May 2018 ∘ Webinar ∘
No one likes to wait, especially in a doctor’s office, where the person sitting next to you may have an illness you don’t want to catch. Yet how do you design a clinic and its workflow without a waiting room, where exam rooms are always free for the next patient, where patients make their own way through the halls, and where providers and staff easily know where to go next? In this webinar, you will learn about an innovative clinic design and care-delivery model, as well as the real-time locating system (RTLS) technology that supports it.
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Don’t Let Your Smart Building Forget the Patient
May 2018 ∘ Webinar ∘
The “smart” building, one that uses a building management system to monitor and adjust HVAC and other systems to make the building more energy-efficient, has become a well-recognized and expected part of new healthcare construction. But can the smart building become even smarter? Can it be integrated with other technologically driven systems to be not just a smart building but a clinically smart building? In this session, presenters will explore how the Internet of Things and clinical systems can work together to positively impact clinical operations and patient experiences.  
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Microhospitals: Key Considerations for Planning and Design
April 2018 ∘ Webinar ∘
Microhospitals have become popular in many areas as a solution to help health systems grow market share and deliver greater value. Microhospitals require a clear strategy, a sound operational model, and a clinical support plan in order to be successful. The potential for a significant impact on a health system’s future in response to the changing economics and clinical delivery of healthcare is exciting. This session will share experiences in planning microhospitals, discuss key operational areas, and illustrate clinical innovations that would support this model.
Webinar

Designing for Adolescents in Mental Health Crisis: A Story of Research, Innovation, and Hope
April 2018 ∘ Webinar ∘
Adolescence can be a tumultuous time in one’s life. Mental health conditions often surface during this stage, and it may be the first time that some patients enter an inpatient behavioral health unit. How can design best support this patient population that is transitioning from childhood to adulthood? Learn how a design team utilized research, Lean processes, and innovation to solve the challenges of this unique patient population for the 27-bed Adolescent Behavioral Health Unit in Tacoma, Wash. Find out how design can support a seclusion- and restraint-free care model and how pushing beyond the conventions of behavioral healthcare design was achieved.
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Design for Memory Care: Removing Barriers to Achieve Person-centered Care!
March 2018 ∘ Webinar ∘
Imagine if your challenges in creating person-centered environments were removed. Using evidence-based design principles to support your decisions as part of the planning and programming process is a practical way of supporting residents in existing and new settings.  This webinar will discuss various environmental challenges including fall risk, infection control, wayfinding, spatial relationships, access to the outdoors, lighting, incontinence and wandering.
Webinar

Evidence-Based Design in the Rural Healthcare Setting: Does it Matter?

March 2018 ∘ Webinar ∘
This webinar will focus on an exploratory approach to the role of Evidence-Based Design in the rural healthcare setting.  Haddox will present the observations, conversations, participatory research methods, and thought processes that led him to explore how the delivery of healthcare in his largely rural native West Virginia might be improved through a focus on the physical facilities.  He will describe research projects that examine the barriers to care in these rural areas, including his approach to engaging stakeholders to gather data, some upcoming projects in the works with special healthcare needs populations, and a larger framework for interdisciplinary research in the rural health care setting. 
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Human Centric Lighting: 3.0
February 2018 ∘ Webinar ∘
This webinar will offer an overview in the latest thinking about lighting and its impact. Since there have been so many presentations, magazine articles, and research studies on the circadian (24-hour body clock) side of Human Centric Lighting (HCL), the presenter will briefly touch upon these concepts to set context. More importantly, this this program will focus on the non-circadian side of lighting, which almost nobody in the lighting industry communicates about and, in many applications, is more important than circadian. HCL 1.0 is circadian. HCL 2.0 includes improved visual lighting quality. HCL 3.0 includes non-circadian concepts, such as people taking anti-depressants, migraine headaches, autism, dyslexia, etc. For HCL 3.0 there are many more pathways than the commonly touted eye to suprachiasmatic nucleus.
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Where Experience Happens: Why Environment Matters to Patient Experience
February 2018 ∘ Webinar ∘
In this interactive webinar, attendees will explore an expanded view of patient experience and the current State of Patient Experience shared via The Beryl Institute’s 2017 study. The presenter will also dig into what ultimately influences experience and how it impacts all we aspire to achieve in healthcare.   In elevating the human experience at the heart of healthcare we cannot overlook the needs of all voices engaged and the place in which experience occurs. Ultimately our conversation will engage us in why environment matters to patient experience and what we can do to ensure this remains central to our work in healthcare.
Webinar

ART+Science
January 2018 ∘ Webinar ∘
Art and Science.  In their finest expressions, they are one and the same. We face complex problems and no single approach can provide all the answers.  One cannot be a socially responsible designer or scientist without using both intuition and research. This presentation will cite historical and contemporary examples of individuals who support their simultaneous use to achieve creativity. The presentation will include a discussion of the definitions of art and science and the nature of the human mind.