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Insights & Solutions

Get the latest trends, tools, and resources for improving healthcare environments here. Browse our many free and members-only resources, including research reports and issue briefs, interviews, case studies, design strategies, lessons learned, key point summaries, and webinars.

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Webinar

Behavioral Health Crisis Stabilization Unit: A Solution to an Overcrowded ED
July 2019 ∘ Webinar ∘
This webinar will examine the Behavioral Health Crisis Stabilization Unit as a case study, including direct outcomes achieved by the project. Since opening, the unit has had a positive effect on the ED, lessening mental health patients in the ED and decreasing the psychiatric inpatient admission rates for patients.
Webinar

Comprehensive Test Methods for Products in Behavioral Health Environments at the Design in Mental Health Network

July 2019 ∘ Webinar ∘
This webinar will discuss some of the common challenges witnessed and used to develop the testing methods – with a focus on ligature performance and robustness.  Hear about their learnings about doors and windows which feature so highly with sentinel events that they needed their own category of testing.   Review key areas of risk within mental health environments and lessons learned about managing risk in reality.    
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Webinar

VA Healing Environments and Research: Connection, Reflection, Introspection, Trust and Acceptance

July 2019 ∘ Webinar ∘
This webinar will provide an overview of this integrative platform for the healing of the mind, body and spirit of 9 million Veterans and their families. 
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Webinar

Safety for All: Keeping Patients and Staff Safe in Behavioral Health Environments

June 2019 ∘ Webinar ∘
This webinar will review two case studies of built behavioral health areas within existing emergency department. We will provide an in-depth look at the materials, products and systems developed to provide safe and durable environments with special attention given to anti- ligature and durability.
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Webinar

Realizing the Benefits of a Human-Centered Approach in Behavioral Health
June 2019 ∘ Webinar ∘
This webinar explores the strategies and cost implications of a human-centered approach to design that leverages tangible and intangible elements to strengthen staff-patient connections, facilitate innovations, and create a safer place for behavioral health care.
Webinar

Reducing Patient Falls: Top Five Physical Design Factors Warranting Attention
June 2019 ∘ Webinar ∘
This webinar will explore the top five factors identified in an experimental study, funded over two phases by the National Patient Safety Foundation and the Agency for Healthcare Research and Quality. 
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Webinar

Surfaces Matter: Evidence Based Strategies for Safe & Sustainable Lifecycle Performance for Patient & Staff Use Environments
June 2019 ∘ Webinar ∘
This webinar offers recent evidence-based strategies that if followed, can contribute to reduced healthcare-associated infections, better HCAHPS scores & longer lifecycle performance.  
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Webinar

Turning Renovation into Transformation
May 2019 ∘ Webinar ∘
In this webinar explore: when the new Women’s Clinic at Grady Hospital opened its doors in late 2017, more than a renovation was unveiled. A complete transformation of operations and processes influenced planning of the 28-exam room clinic, designed to improve the patient experience and provider efficiency. 
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Webinar

Patient Experience: The "X" Factor of Design
May 2019 ∘ Webinar ∘
Explore insights gained from a multiyear research effort by Gensler to identify and quantify the factors of design that impact the human experience, as well as other industry sources. This webinar digs deeper to explore a trend discussed at these two speakers' standing-room only session at Healthcare Design Expo & Conference 2018.
Webinar

Automating Safety: How Design Research Can Reveal Solutions for Safe Environments
April 2019 ∘ Webinar ∘
By combining observation, interviews, simulation, and rapid prototyping, this team developed design solutions that help healthcare workers stay safe while engaged in challenging tasks. This webinar brings the experience of the healthcare practitioners who cared for Ebola patients during the 2014 outbreak and introduces a human-centered discovery approach developed by design researchers at SimTigrate Design Lab to define the design requirements of spaces where the risk of self- and cross-contamination is the highest.