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Insights & Solutions

Webinar
January 2018 Webinar
When we design healthcare facilities, we may not always have a complete understanding of how we can proactively design for safety and account for risk beyond fire and life safety. How can we more effectively consider safety issues like infections, falls, medication errors, injuries associated with patient handing or behavioral health, and security? This webinar introduces the new, easier to use, online interface for The Center’s Safety Risk Assessment (SRA) toolkit, a proactive and systematic approach to designing and renovating healthcare facilities for safety. Originally developed through research and consensus to support the requirements of the FGI Guidelines, The Center's research team will walk you through the why, what, and how of each part of the online SRA toolkit illustrating features with vignettes gathered from the testing process.  
Member Project
March 2016 Member Project
The mission of this project was to create a transformative experience for everyone who interacted in the environment of the practice through the installation of artwork.
September 2015 Related Resource
This list of resources is made of up of articles, books, policies, organizations, and more, related to communication.  Use this list to learn more about this topic.
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Lessons Learned
September 2015 Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of communication.  

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Tool
August 2015 Tool
This tool provides healthcare designers and professionals with ideas on how to improve nurse-patient communication through facility design.
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Interview
August 2015 Interview
Learn about: how communication plays a vital role in nurses’ daily responsibilities, which evidence-based design features support effective communication efforts and why improving communication can lead to best outcomes and impact a facility’s bottom line. 
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Project Brief
March 2015 Project Brief
Learn about: how the architecture firm's observations informed design solutions for the new clinic, about design methods to improve staff collaboration and maintain patient privacy, and about spaces that allowed caregivers to begin exams immediately after patients arrived.
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Project Brief
March 2015 Project Brief
Learn about: how Palomar Health facilitated an improvement in patient-provider and staff communication, about the multiple benefits of the organization's new decentralized nursing stations, and how the newly designed healing environment contributed to patient comfort and satisfaction.
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Project Brief
March 2015 Project Brief
Learn about: sustainable healthcare and what it means to Adelante, the organization's method to evaluate design and operational needs for their new flagship facility, and specific strategies implemented to improve patient and provider communication.
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Blog
March 2015 Blog

Life in most healthcare organizations passes at a rapid pace. Sounds familiar, right? And in the frenzy of the moment, you probably find that opportunities for your staff to communicate with one another are often overlooked. Yet such internal communication is essential for efficiency, safety, and consistency in patient care. So how do you find that balance without tipping the scale?