× You are not currently logged in. To receive all the benefits our site has to offer, we encourage you to log in now.
  1. Home

Insights & Solutions

Get the latest trends, tools, and resources for improving healthcare environments here. Browse our many free and members-only resources, including research reports and issue briefs, interviews, case studies, design strategies, lessons learned, key point summaries, and webinars.

Log in for more information. Not a member yet and want access to an expanded number of resources? Join Now.
Affiliate +
Tool

ED Throughput Strategies Considerations Checklist

April 2017 ∘ Tool ∘
This tool provides healthcare designers and professionals with ED throughput principles/goals and how environmental, operational, and people measures can be implemented to achieve said goal. Download the tool by clicking the purple bar above.
Affiliate +
Lessons Learned

Lessons Learned About Emergency Department Throughput
April 2017 ∘ Lessons Learned ∘
The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of emergency department throughput.  
Blog

The Importance of Team in the ED

April 2017 ∘ Blog ∘
The best hospital design plans are only as good as the processes and systems they support. What this means when it comes to patient throughput is that a well-thought-out built environment needs to have well-functioning services and policies in place to ensure that things run in a truly optimal way. One way to do this is to include the “right” people in your efforts from the very beginning onward.
Blog

How to Create a Welcoming Emergency Department

April 2017 ∘ Blog ∘
What message does your Emergency Department (ED) send to patients who step through the doors? If it isn’t a comprehensively welcoming one, you could be increasing patient and family stress levels before they’ve even begun assessment or treatment. As overcrowding in EDs and awareness of the consequences grows within the healthcare industry, it’s crucial to begin taking steps to improve your care environment for staff and patients.
Affiliate +
Project Brief

Maximize Space, Manage Volume, & Improve Communication in the Emergency Department

April 2017 ∘ Project Brief ∘
Learn about: methods to minimize patient wait times and maximize use of hospital space, guiding principles implemented in a Seattle children’s hospital to improve patient and provider communication, and how architects, healthcare providers, and families can collaborate to design a patient-centered emergency department.
Affiliate +
Related Resource

Emergency Department Related Resources

April 2017 ∘ Related Resource ∘
This list of resources is made of up of articles, books, policies, organizations, and more, related to the emergency department. Use this list to learn more about this topic.
Affiliate +
Project Brief

Chair-Centric Waiting Area Addresses Emergency Department Throughput Challenges
April 2017 ∘ Project Brief ∘
Learn about: evidence-based design solutions to address throughput challenges in today’s overcrowded emergency departments, the importance of aligning research design with organizational operations and processes for successful research, and the advantages of basing research methods on previous studies. 
Affiliate +
Project Brief

Urban Pediatric Hospital ED Takes a Unique Approach to Meet Patient Needs
April 2017 ∘ Project Brief ∘
Learn about: unique ways that a pediatric replacement hospital leverages its small urban footprint to meet the high demand for ED services, why locating the emergency department on the second floor was the most efficient way to use limited space, and how a three-pod design enables the ED to flex at different times of day for varying levels of demand.
Affiliate +
Interview

Exploring Emergency Department Trends and Best Practices to Improve Throughput, an interview with James Augustine, MD, FACEP
April 2017 ∘ Interview ∘
Learn about: how the aging of the population contributes to overcrowding in EDs today, why some hospitals are creating ED areas specifically for seniors, with enhanced lighting, non-slip flooring, and other safety features, the need for Clinical Decision Units to provide a place for emergency patients who require a longer stay in order to free up space in the ED, and the challenges that behavioral health and chemical dependency patients pose to EDs, and how best to address these issues.
Affiliate +
Interview

Exploring Emergency Department Planning and Design Strategies To Meet Current and Future Needs, an interview with Frank Zilm, D.Arch, FAIA, FACHA

April 2017 ∘ Interview ∘
Learn about: some of the biggest logistical challenges impacting emergency care delivery, design strategies to address emergency department throughput, and ways that scenario planning can help healthcare organizations prepare for future ED volumes and needs.