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Where Experience Happens: Why Environment Matters to Patient Experience

In this interactive webinar, attendees will explore an expanded view of patient experience and the current State of Patient Experience shared via The Beryl Institute’s 2017 study. The presenter will also dig into what ultimately influences experience and how it impacts all we aspire to achieve in healthcare.
In elevating the human experience at the heart of healthcare we cannot overlook the needs of all voices engaged and the place in which experience occurs. Ultimately our conversation will engage us in why environment matters to patient experience and what we can do to ensure this remains central to our work in healthcare.