Enhancing a primary care environment: a case study of effects on patients and staff in a single general practice
2008
British Journal of General Practice
Journal Article
Issue 552
Volume 58
Pages 465-470
Author(s): Rice, G., Ingram, J., Mizan, J.
The stress and satisfaction of patients and staff are important healthcare outcomes. Patient satisfaction and stress strongly impacts patient health, the images of healthcare organizations, patient loyalty, patient retention and attraction, operating revenue, and profit margin. Staff stress and job satisfaction directly impacts the quality of patient care, work efficiency, and staff turnover intent.
Added November 2012
A Novel PACU Design for Noise Reduction
2008
Journal of PeriAnesthesia Nursing
Journal Article
Issue 4
Volume 23
Pages 226-229
Author(s): Smykowski, L.
As redesign and renovation of patient care units occur, health care providers need to consider the importance of lowering environmental stressors. Noise in the hospital environment is one well documented problem, with detrimental effects to both patients and staff. The paper reviews the redesign of the organization's PACU that explored a unique floor plan to minimize noise and improve privacy.
Added October 2012
The Ecology of the Patient Visit: Physical Attractiveness. Waiting Times and Perceived Quality of Care
2008
Journal of Ambulatory Care Management
Journal Article
Issue 2
Volume 31
Pages 128-141
Author(s): Becker, F, Douglass, S
Waiting times can be a challenge in outpatient facilities. This may impact the satisfaction of patients as well as the efficiency of staff. While the actual waiting time is often a result of process, the quality of the wait, and the overall waiting experience, can be effected by the environment.
Added October 2012
Cancer Patients' Satisfaction With Care in Traditional and Innovative Ambulatory Oncology Clinics
2008
Journal of Nursing Care Quality
Journal Article
Issue 3
Volume 23
Pages 251-257
Author(s): Groff, S. L., Carlson, L. E., Tsang, K., Potter, B. J.
Recent advances in cancer care allow more cancer patients to be treated on an ambulatory care basis, whether chemotherapy, radiation therapy or follow-up care. Care can include physical, psychological, and emotional challenges. Ambulatory oncology clinics have the opportunity to create positive treatment experiences for patients.
Added October 2012
Telepresence under exceptional circumstances: enriching the connection to school for sick children
Author(s): Fels, D.I., Waalen, J.K., Zhai, S., Weiss, P.L.
Added October 2012