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No one likes to wait, especially in a doctor’s office, where the person sitting next to you may have an illness you don’t want to catch. Yet how do you design a clinic and its workflow without a waiting room, where exam rooms are always free for the next patient, where patients make their own way through the halls, and where providers and staff easily know where to go next? In this webinar, you will learn about an innovative clinic design and care-delivery model, as well as the real-time locating system (RTLS) technology that supports it.
Understand the mechanics and considerations of self-rooming workflow and the implications for design.
Identify technology that supports self-rooming and efficient, team-based collaborative care.
Understand how RTLS technology provides data on room utilization and other metrics to drive process improvement and proper resource allocations.
Exceed patient expectations by providing efficient care with no waiting room and minimal alone time.
Cheryl Becker, RHIA, CPHA, Manager, Clinic Operations, Aurora Health Care
Cheryl Becker, RHIA, CPHQ is a seasoned health care executive with strong leadership skills and demonstrated ability to maximize department capabilities through use of technology, training, open communication and teamwork. She is respected as a change agent in introducing efficiencies while establishing positive working relationships with medical professionals at all levels. She has over 30 years of health care management experience: 22 years in the hospital setting and 12 years in the clinic setting. cheryl.becker@aurora.org