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Webinar: Getting Above the Noise: Creating High-Performance + Restorative Hospital Work Environments

When: April 21, 2022
Time: 10:00am Pacific
Price: $65 Individual View/$150 Group View

1 unit EDAC continuing education
1 unit AIA continuing education
IDCEC credit also available**

CEU forms available for download during webinar


This webinar is free to our Affiliate+ members.


Noise is not just a challenge for patients on nursing units, it also threatens the ability of staff to communicate well and do their work in a calm, efficient manner with focus, energy and compassion.
In this webinar, Sarah Markovitz will outline the prevailing healthcare noise challenge — the conflict of the need to bring people together who need frequent contact, and the resulting distracting noise. She will then outline the potential negative impacts of noise on staff performance, satisfaction, and well-being and offer insights and strategies for how to mitigate those negative impacts. Finally, she’ll share innovative ideas for restorative, high-performing inpatient unit workspace design that benefits both patients and staff.

Learning Objectives

  • Recognize the various kinds of cognitive tasks and communication that take place on inpatient units and the necessity to provide appropriate environments for each. 
  • Gain awareness of the potential negative impacts of miscommunication on a nursing unit and of noise on individuals’ mental state and performance.
  • Become familiar with research regarding essential design elements for communication and high-performing teams.
  • Describe approaches for humane, restorative work environments that decrease noise and stress and allow staff to work at their best.



Presenting Faculty

Sarah Markovitz, AIA, Principal/Lead Medical Planner, NBBJ

Sarah Markovitz is the healthcare design practice leader in NBBJ’s Boston studio. Her career has been focused on assisting academic medical centers in development of high-performing, innovative solutions to their strategic, operational and design challenges, through diligent research and application of healthcare design performance measures. Sarah’s recent projects include the Lunder Building at Massachusetts General Hospital, the Brigham and Women’s Hale Building for Transformative Medicine and NYU Langone Medical Center’s Kimmel Building. She believes that successful outcomes in healthcare design derive from a collaborative and interactive relationship of the hospital clinicians and staff and the design team.