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Webinar: Design Solutions that Enhance Respite & Resilience for Our Healthcare Workforce

When: July 20, 2023
Time: 10:00am Pacific
Price: $65 Individual View/$150 Group View

1 unit EDAC continuing education
1 unit AIA continuing education
IDCEC credit also available**

CEU forms available for download during webinar


This webinar is free to our Affiliate+ members.


Clinical staff in healthcare environments, and nurses in particular, have long been required to care for patients at the expense of their own well-being. Post-pandemic, they continually demonstrate that they are overwhelmed, experience emotional exhaustion and burn out, and report depersonalization and perceptions of lack of personal accomplishment.

This webinar reviews research that reveals the circumstances leading to this current staffing predicament. Three design professionals with clinical backgrounds will leverage their collective expertise to share insights into clinical workforce issues and will offer design strategies to support clinician respite and resilience. 

Additionally, they’ll shed light on the unique needs of the different generational cohorts in the current clinical workforce, and how some design strategies should be targeted while others should be universal. Practical applications and determining return-on-investment for these types of design interventions will be shared.



Learning Objectives

  • Identify the various generational cohorts that exist within the current clinical/nursing profession and their unique characteristics. 
  • Understand the diverse generational cohort needs in the healthcare workforce and their implications for design interventions. 
  • Discuss the important role of clinician well-being in the delivery of safe and quality healthcare.
  • Describe ways organizations can use design interventions to navigate workforce challenges. 



Presenting Faculty

Yolanda Keys, PhD, DHA, RN, NEA-BC, EDAC

Yolanda Keys is a registered nurse and brings over 25 years of nursing experience that has included roles as a clinician, leader and academician. With doctorates in healthcare administration and nursing, her research focuses on nurse leaders and healthy work environments – especially the built environment. She is an active member of the Nursing Institute for Health Design (NIHD), serving as president in 2017 and acting as an NIHD liaison for The Center’s Knowledge Repository for many years. She brings a clinical perspective to the research team, as well as a deep understanding of the important contribution nurses can have during planning and design.


Debbie Gregory, DNP, RN

Debbie Gregory is Principal for Healthcare Innovation Consulting at Smith, Seckman, Reid, Inc., a national engineering firm. Dr. Gregory is a national leader in healthcare design, innovation, and transformation. As a nurse executive and interior designer, Dr. Gregory is passionate about “Intentional Design” that aligns People, Place, and Process. Dr. Gregory has a Doctor of Nursing Practice in Health Innovation and Leadership from the University of Minnesota and a Bachelor of Science in Nursing from Vanderbilt University.


Terri Zborowsky, PhD, RN, EDAC, CPXP

Terri Zborowsky is a nurse and design researcher at HGA, multidisciplinary design firm rooted in architecture and engineering. From where she sits, she believes post pandemic, we will never look at staff spaces the same again. On issues ranging from keeping staff safe from workplace injuries (and even death in the case of COVID-19 infection), to staff respite and break areas, the voice of frontline staff will now, and forever be, at the table, helping to make design decisions.