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Insights & Solutions

    Tool
    June 2018 Tool

    Healthcare is provided in a variety of settings, from a person’s home to outpatient clinics, to the hospital. While the settings and specific design elements may differ across the continuum of care, the objectives of safety, efficiency, satisfaction, and high quality care remain constant. This set of interactive diagrams provides a link between the evidence base, design strategies, and desired outcomes – in a visually intuitive and actionable format.

    Blog
    January 2016 Blog
    The healthcare community has recently come clean on an important fact: patient perception of your hospital’s cleanliness may impact their overall view of your facility much more than you’d think. The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey provides patients an important avenue through which to share their views of your hospital’s cleaning practices. Many patients will also use their impression of your physical environment’s look and cleanliness to judge the quality of care they receive.