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Insights & Solutions

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Design Strategies
September 2015 Design Strategies
Overview

While discussion of facility design and healthcare reform often focuses on the patient experience of noise and cleanliness as measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, design is also a factor in reform-based outcome targets.  

 

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Design Strategies
May 2014 Design Strategies
Overview

HCAHPS scores related to noise in the hospital environment are typically among the lowest. Acoustic intervention packages implemented by healthcare organizations are often a combination of built environment and operational measures.  

 

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Lessons Learned
June 2015 Lessons Learned

The following are compiled from research literature, case studies, interviews, and other materials to provide an overview on the topic of infection control.  

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Tool
September 2015 Tool

This tool provides healthcare designers and professionals with ideas on how to address the issue of noise in facility design.

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Project Brief
August 2015 Project Brief

Learn about: how one hospital’s emergency room pilot project increased patient satisfaction, the standards developed post-pilot to decrease noise transfer to other areas of the hospital, and why having design changes on paper may not be enough.

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Project Brief
October 2014 Project Brief

Learn about: how St. Mary's Hospital targeted noise reduction goals for their cardiac care unit, about onsite sound measurements that informed material selection, and about design changes that resulted in reduced noise from the highest sources of sound.

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Project Brief
March 2015 Project Brief

Learn about: the interdisciplinary infection control working group created to guide design decisions, the methods used to protect individuals from infection during the construction process, and the design strategies implemented in the new facility to reduce the spread of infections.

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Project Brief
October 2014 Project Brief

Learn about: the impact of noise on both patient and staff outcomes, about the methods the research team used to evaluate noise levels, and the difference between patient and staff perceptions of noise sources.

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Interview
January 2016 Interview

Learn about: using green cleaners to improve patient satisfaction scores around the perception of cleanliness, the negative health impacts associated with traditional cleaning products, and the healthier interiors challenge to reduce the use of harmful chemicals.