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Insights & Solutions

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Design Strategies
June 2016 Design Strategies
Technology is one of the most challenging issues in healthcare. The current combination of recent health reform laws, federal stimulus funds, and the ongoing wave of new healthcare technology can be described as a “tsunami” of sorts. Healthcare leaders are overwhelmed, as planning for the future of technology stands to transform many current care practices.  Successfully integrating technology means planning for today as well as anticipating future needs, and directly impacts the programming, planning, and design of all healthcare settings. 
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Design Strategies
February 2015 Design Strategies
Overview

Healthcare reform has continually focused on several aspects of the patient experience. The patient experience domain (as measured through HCAHPS — the Hospital Consumer Assessment of Healthcare Providers and Systems) includes three metrics that are used to evaluate patient perceptions about communication: doctor-patient, nurse-patient, and communication surrounding medications.