Enhancing a primary care environment: a case study of effects on patients and staff in a single general practice
2008
British Journal of General Practice
Journal Article
Issue 552
Volume 58
Pages 465-470
Author(s): Rice, G., Ingram, J., Mizan, J.
The stress and satisfaction of patients and staff are important healthcare outcomes. Patient satisfaction and stress strongly impacts patient health, the images of healthcare organizations, patient loyalty, patient retention and attraction, operating revenue, and profit margin. Staff stress and job satisfaction directly impacts the quality of patient care, work efficiency, and staff turnover intent.
Added November 2012
Predesign and Post-occupancy Analysis of Staff Behavior in a Neonatal Intensive Care Unit
2002
Children’s Health Care
Journal Article
Issue 3
Volume 31
Pages 237-253
Author(s): Shepley, M.M.
Advances in technology have resulted in an increase in the neonatal intensive care unit (NICU) population; allowing care for newborn babies who might have died in the absence of advanced medical care. The design of NICUs has therefore become an important concern in healthcare, and an ongoing debate is the merit of open bays over closed bays. s. Changes in design have a direct impact on staff experience, and potentially staff behavior, which in turn can impact patient care.
Added October 2012
Paediatric emergency department design: Does it affect staff, patient and community satisfaction?
2003
Emergency Medicine Australasia
Journal Article
Issue 1
Volume 15
Pages 63-67
Author(s): Judkins, S.
The study site was an Australian metropolitan teaching hospital with 34,000 ED visits per year. (Fifteen percent of these were pediatric visits.) A dedicated pediatric waiting area and treatment area were constructed at the study site, physically separate from the adult ED, with décor more appropriate for children, entertainment facilities, and a dedicated nurse in the area.
Added October 2012
Factors determining medical students’ and residents’ satisfaction during VA-based training: findings from the VA Learners’ Perceptions Survey
2008
Academic Medicine
Journal Article
Issue 6
Volume 83
Pages 611-620
Author(s): Cannon, G. W. , Keitz, S. A. , Holland, G. J. , Chang, B. K., Byrne, J. M. , Tomolo, A., Aron, D. C. , Wicker, A. B., Kashner, T. M.
Patient satisfaction surveys of healthcare environments are often used to gauge perceptions of broad aspects of the built environment. In this large-scale study using a validated instrument, the study population is medical students and residents. The investigation simultaneously compares multiple domains of trainee satisfaction in a common clinical training environment through a serial cross-sectional national survey.
Added October 2012
The Relationship Between Counselor Satisfaction and Extrinsic Job Factors in State Rehabilitation Agencies
2002
Rehabilitation Counseling Bulletin
Journal Article
Issue 4
Volume 45
Pages 223-232
Author(s): Andrew, J. D., Faubion, C. W., Palmer, C. D.
In a national study, researchers collected survey data from 315 state rehabilitation agency counselors in 16 states to examine job satisfaction and extrinsic job factors. This report provides statistical analyses and extensive descriptive data characteristics. For example, only 46% of the sample reported having a master's degree (or higher) in some form of counseling, and only 25% reported...
Added August 2012